Shiga ili, Japonya İçindeki 4 Yıldız Oteller

This hotel has the best hotel receptionist we met on our 6 week traveling through Japan. Our bicycle was broken, she was very patient with the language barrier between us. She insisted we brought the bike insde the hotel as outside it was too hot. She went collect plastic gloves, carried our bike chain (which was very greasy), helped 10 minutes to work on the chain. She told us she worked in a bikeshop before she started working in the hotel. An amazing lady!!

We appreciated that the hotel provides complimentary pick-up and drop-off service to the nearest subway station between 7:00 am and 9:00 pm. Breakfast is served in traditional Japanese style, featuring rice, grilled fish, eggs, and some vegetables. Coffee is not included and must be purchased separately from the hotel’s café. Bedroom: The tatami mats felt slightly dusty, possibly because the room had been vacant for a few days after the last cleaning. There was also a strand of hair on one of the pillows when I lifted the duvet 😅. Although the room was ready, the hotel does not allow check-in before 3:00 pm. Check-out time is 10:00 am, which is earlier compared to many other hotels. We were charged an additional ¥4,000 for a late check-out at 11:00 am (extension of an hour). The in-room onsen was excellent, the water flow was strong and hot enough for cold weather. The bathroom mirror was also spotless. The hotel was quite empty during our stay, so it would be appreciated if management could be more flexible and allow early check-in when rooms are already ready. The check-out time should also be extended to the standard 11:00 am. Not allowing early check-in while also enforcing an early check-out time does not seem very favorable for guests.

長濱是北陸本線唯一一個靠琵琶湖的站點（彥根和米原都不在湖邊），而這個酒店又在長濱港，中間有五分鐘路程，並不遠。酒店客房南北向，這使所有客房都能看到湖景。 酒店七樓有浴場和室內瞭望台（向南），已經是湖邊的制高點了，早晚風景都很好，東南北三面瞭望琵琶湖，向西還有伊吹山。出酒店就是琵琶湖渡輪和去竹生島的遊船。 房間保留了泡沫時代的裝修風格，且非常乾淨。雖然入住率很高，但走廊並不吵。服務沒什麼説的，該給到的都給到了。雖然不是很想説性價比的事情，但和大津以及湖西網上動輒幾千元的湖景房相比，這邊真的做到了花小錢辦大事。 感謝酒店提供一晚令人放空的體驗。因《琵琶湖周航之歌》來到這裏，也真的在酒店看到了歌詞中所言之景。希望這個平價觀景酒店可以一直存在下去。

Lovely view of the lake from our room and while rooms were old, they were very clean. Enjoyed the meals too.

結構いいです。でも　タバコ🚬ちょっと臭いです。

Das Personal war sehr zuvorkommend und hat uns sehr gut betreut. Unser Zimmer war jedoch nicht ganz das was wir erwartet hatten. Die Bilder sahen doch etwas anders aus als das was wir dann erhalten haben. Es roch auch nicht wirklich gut, wir vermuten dass es früher mal ein Raucherzimmer war. Wären wir länger als eine Nacht geblieben, hätten wir reklamiert. Für eine Nacht war es ok. Das Essen war absolute Spitzenklasse, und auch das Servicepersonal war einfach top.

Love the overall experience, sunrise view is a bonus, staff are super friendly. However, we booked through trip.com, the price shows online does not include the kid, even we selected the kid at the begining, so we had to pay additional at check out. This is agent's issue, not the resort.

We had a great stay here, very clean, the staff was also very friendly and helpful ! The location had an amazing view of the lake as well

服務不錯，環境舒服，唯有些工作人員在英語溝通上尚待改善