Really good experience in there!!! Love their hot spring!!!!!! You can have the really beautiful view when you enjoy the hot spring!!! The service was really good and they try their best to communicate in English with me. However, don’t expect that the room is so clean. Is still acceptable for me. Strongly recommended if you drive a car to there.
The room is really spacious and has everything. Clean sheets, pjs and wc. The room was clean also but not as clean as my previous jp hotel ( some marks on the table) Bed was comfy too.theres an air purifier whoch was great. Bathroom doesn't have a bathtub as there is onsen in the hotel and massage chairs in the shared area. Love the free snacks, ramen, ice bar and Yakult. At night the onsen can get crowded.
It's right at one of the entrances to nankinmachi and has a city bus stop a few steps away. The famous senbei shop is nearby too. Highly recommend!
Nicely located next to port tower, not too far from subway station, a few minutes walk from China Town.
Shuttle service for train station, but depending on traffic it might not be that faster.
The hotel is not brand new and it shows, but rooms are still nice and tidy regardless with all equipment one could expect.
Public bath is fantastic, with sona, hot, hotter and cold baths. Nice amenities in general.
Nice and helpful staff.
Just a few mins away from both Sannomiya station and Motomachi area. Equipped with a public bath facility and the coin laundry. (There was a queue after 9pm. Go for it earlier!) Staff were attentive and helpful. Only drawback- the view of my room was like completely blocked by other buildings, and we were not able to get enough natural lights. It was even darker than the average at night.
Great hotel in a fantastic location! We had a lovely time here and were well looked after. The onsen was glorious in the evenings also. Wasn’t too happy about the added cost of being given a second key for the room (which we didn’t ask for, but were given and had no idea we would be charged). Aside from the added cost at check out, it was lovely!!
overall I am more disappointed and dissatisfied with Trip.com. The email I received from Trip.com and the info shown my booking was to check in at 3pm and to check out at 11am but I was told by the hotel that ai booked a short stay rate so I was only allowed to check in at 5pm and check out at 9am the next day. so I guess Trip.com has made the profit from me by lying?
Hyōgo ili OtelleriZiyaretçilerin %5.4 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2024.10.01
My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room.
One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon.
I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business].
The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel.
The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel.
I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)
Wow, this was our first time staying at a Dormy and we loved it. We've stayed at other business hotels, and Dormy has been the best this far. The roof top onsen was great, very clean with lots of personal care products to use. They offer free ice cream (popsicles after onsen 🤤) and ramen in the evening, and free yakult in the morning. The room size is economical, bit larger than other business hotels we stayed in.
Parking is not free, it's 1300 a night (if there's space). If it matters, the pajamas they provide are not visually appealing, though they are comfortable (a shirt and pants, both using synthetic sweat wicking (think athletic wear) fabrics).
The staff were helpful and friendly, although the do not speak much English. The cleanliness of room was good except that the cupboard doors and walls are quite stained and old. The shuttle service was very good with nice drivers.
Facilities and amenities were very exclusive and good. So was the breakfast! Wish we had more time to explore their facilities. Overall a wonderful experience
Kita Ward,Kobe OtelleriZiyaretçilerin %64.8 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2025.03.17
Обслуживание понравилось. Источники были приватные. Сотрудники сами предложили выбрать и добавили что это бесплатно. После первого посещения предложили ещё раз выбрать на вечер. Очень удобные ванны. Единственное что неудобно это отсутствие кухни. Но кафе и магазин находятся недалеко. В самой гостинице всё чисто.
Çok İyi
17 yorum
8.9/10
Gecelik
79 £
tutarından başlayan fiyatlar
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Tümünü görüntüle
9.6/10
Olağanüstü
MMisafir KullanıcıWhen I booked this hotel , it wasn’t my first choice . But after I stay at this hotel , it will be my first choice when I go back to Arima Onsen . The hotel is small but have everything you need . The big bath is nice with open air bath. The private bath is excellent but you need to booked ahead or early because it’s so nice and every guest wants to book . Highly recommended this hotel . Good food and excellent service.
MMisafir KullanıcıMy non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room.
One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon.
I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business].
The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel.
The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel.
I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)
MMisafir KullanıcıThe overall experience was very pleasant. Environment was nice. Staffs were helpful and easy to communicate. Lots of parking space. Dinner and breakfast were nice. The onsen were also nice. We will definitely coming back.
CcleankoalaThe room is really spacious and has everything. Clean sheets, pjs and wc. The room was clean also but not as clean as my previous jp hotel ( some marks on the table) Bed was comfy too.theres an air purifier whoch was great. Bathroom doesn't have a bathtub as there is onsen in the hotel and massage chairs in the shared area. Love the free snacks, ramen, ice bar and Yakult. At night the onsen can get crowded.
It's right at one of the entrances to nankinmachi and has a city bus stop a few steps away. The famous senbei shop is nearby too. Highly recommend!
LLivyC75The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling.
CCresSoStaffs speak decent English. You should have no problem checking in. Nice staff. They provide shuttle bus between hotel and the bus station, all you have to do is ask the information centre to call the hotel for you and they will pick you up from the station. The private bath IS NOT hot spring tho. But the hot spring, especially the golden one, the outdoor ones are excellent. Great view great feel. The dinner is ok(not bad~and everything is fresh. We were just expecting more. I heard the dinner in your room would be even better but of course you’d also have to pay more) but the breakfast is really good. Again, not that the dinner is bad. Definitely worth the price. If you go to Arima Onsen, the hot spring in the hotel should be enough. Nice experience.
MMeowVanThe service was impeccable. The staff were very friendly and generally able to communicate in English. Their service is so good that they wipe down all your luggage upon arrival at the hotel, and my bags came out cleaner than when I came!
The food also left us speechless. I’ve never tasted such a delicious meal, and I consider myself a foodie. The dishes were prepared fresh right in front of us. Every detail was attended to, from presentation to taste. It deserves a 100% without a doubt. Since I had a food allergy, they were careful to leave out the allergen in all the foods. I was really thankful for that, because it’s not always a given at Asian restaurants.
The establishment itself is dated, but that’s why we chose it in the first place- to feel the aura of tradition. Having said that though, it was slightly inconvenient that there was no shower inside our room. However, it wasn’t too much of a problem because the shared shower/onsen room was just a short distance from our room, and it was generally not occupied. When we stayed there, there was a storm going on, so the the rain crashing on the window and the outside blinds gave off a spooky feeling, which added to the sense of adventure.
CCamilla TamI booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.
MMisafir KullanıcıEverything was amazing. Great dinner kaiseki was delicious. And breakfast also.
Stuff was very friendly, speak english, always helped.
Good location, if you go outside the ryokan you'll find a beautiful path through nature, and little local streets. I recommend you not to take transfer, but to go by yourself from the station enjoying views.
Comfortable onsen with instructions for foreigners.
For me it was memorable experience. I want ro visit this place again ☺️
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