The service is outstanding since my first step into the hotel. The room is big like i can run around. Breakfast is great. Plenty of good food served as japanese set. Onsen is really comfortable. I went there in summer that there were not many tourists. So sometime, there was only me in the onsen. It was very quiet peaceful and relaxing
A mark for those who books for dinner excluded bundle. There are rarely any restaurant around. There is one in front of the street corner (5mins walk) but the opening time and date could not be expected. You can find something to eat from Family mart (20 mins walk).
The hotel is almost perfect except that there is no bathtub in the room. The service struck me most is the courtesy of the staff. Everyone was so helpful and well-mannered.
MMisafir KullanıcıHotel could seem abit dated, but everything is very clean. There were a few stink bugs during our stay but it could not be helped as it was autumn season, and the hotel staff helped to catch them where possible. The sulfur smell in the hallway could be quite strong for some people, but I think it's a natural part because of the onsen.
Staff were very kind and helpful. Can consider going on their guided trekking programme as they were very considerate in making the trek fun and safe for us.
The buffet food is very good! Every dish was done quite nicely and they change most of the menu for the two days I was there. Did not regret getting it.
MMisafir KullanıcıThe location is good for the family ski holiday with all facilities available for this ski-in/ski-out hotel. The breakfast has a good variety while the dinner options are good especially the Teppanyaki restaurant with the local beef and abalone. The Japanese restaurant was also good with various dishes to choose from. The outdoor onsen at 白樺之湯 really worth the visit after the ski and I’d recommend to enjoy at day time. We have also tried the hotel massage services and it was really good and relaxing! The only thing for improvement is that the room themselves are a bit old and maybe should consider renovations in coming years. The shops have many food and drinks and souvenirs. We also got a big pack of fireworks that we can pay together with kids just outside the hotel on the snow slope.
Overall we enjoyed the stay and the slopes and ski school are magnificent!
MMisafir KullanıcıThe hotel nestled in the middle of Iwate and Akita Japan with an amazing sceneries of mountain. The accomodati on is super comfortable with an amazing view of trees and mountains covered in snow. The other highlight of this place is the culinary experience this place got to offer the course dinner and breakfast that uses locally sourced ingredients from both Akita and Iwate prefecture and the presentation of the cuisine that brings out the quality and the stories of the place. Overall an extraordinary experience and worth a trip of its own.
MMisafir KullanıcıGreat location for hikers on the Michinoku Coastal Trail. We booked the stay with dinner and breakfast, and the dinner was an outstanding multi-course kaiseki style meal. The onsen is a great relief after a hard day of hiking too.
MMisafir KullanıcıI loved my stay at this hotel! The staff were absolutely incredible, the room was very spacious with a western style room attached to an 8 tatami tea room, and floor to ceiling windows highlighting the snowy exterior. The onsen with indoor and outdoor pools were fantastic, and most people staying at the hotel wore yukata which gave the whole experience a tranquil vibe. The bus from Morioka goes directly to the hotel. It was a perfect traditional Japanese hotel.
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