Niigata ili, Japonya İçindeki Kaplıcalı Otelleri

Love the private hot spring onsen! Will definitely go back again! Staff were nice and helpful too! When we checkout they offered a ride to the station! Saved us walking in the rain with heavy luggages. Location is good, only a few mins walk to the station and has a few restaurants nearby. If renting the ski or snowboard stuff, also a few mins walk to these local shops.

The hotel is very nice and clean. The hotel is well designed. The room we stayed in the Lodge part is well designed and appointed. Spacious for two people, although we reserved a family suite. There are two different breakfast options, Western and Japanese. The Japanese breakfast option was much better appointed, quiet, and organized. (you are not getting your variety style of breakfast eggs). The Onsen in Arai is very nice, clean, and a nice place to relax after skiing. As per other information about skiing at Lotte Arai, there is noting else around and as stated, it is not for backpackers, skier/boarders on a budget. The hotel is isolated and not walkable to any stores. As for dinner options, you have to make daily reservations which can be somewhat of a turnoff. The restaurants are not large to accommodate large numbers. As for skiing/boarding. It can get windy and whiteout conditions. When we were there, the upper mountain was closed one day which limits the number of runs that are opened. Also, there were a lot of avalanche warnings posted and those runs were closed. Safety concerns /warnings are well posted. Did manage to see some boarders that went under the ropes into the out of bounds ang get stuck in waist deep snow.

Highly recommended!! Staff are friendly to foreigners. Everything is great, we had a great time.

I found the dinner and breakfast expensive. As the price is expensive than other hotels we expected more variety but it was lesser than where we usually go. So were quite disappointed as I dont eat sea food and paying 3000 for break fast and 5000 for dinner when you dont eat fish is quite expensive and alcohol was quite expensive too.  There was lots of activity to do so we enjoyed that as we reached the hotel before check in time

The hotel is very clean and the room is spacious. The only two things that I dislike is the separate toilet and bath which is small plus no hook to hang clothes and need to climb a slope everytime you go in/out of the hotel.

I’m giving my honest opinion. This is my first unsatisfied review for a hotel room. I was very disappointed by the room for the price I paid. I paid more for this room than what I paid for luxury upscaled room near Tokyo Disney. The photos online were very deceiving. When I entered my room, it was gross, i cringed, and my toes curled. I didn’t want to put my belongings down. The carpet was old and disgusting. The pull out couch bed was gross. There were stains on the couch back rest and the mattress. The sheet for the mattress was too small it didn’t cover the stained mattress. The beds were hard and didn’t feel clean. The shower curtain had a bad odor. The room was very dated. Since this hotel is pretty secluded and other hotels were booked we had to make do. I’m glad we only stayed one night. On a better note, the staff were very friendly and service was great. Location for skiing was amazing, and the free shuttle bus was fabulous. Naeba Prince Hotel really need to do better with their rooms. I was looking forward to bringing my entire family of 14 to stay a few nights next year, but after seeing the rooms, I will not stay here again unless they renovate their rooms which are in dire need of upgrades.

Room was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.

Not the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.

This small ryokan is a pleasant surprise. It is just 15 min drive from Yuzawa station. We had a choice of pillows, private dining, 60 inch smart tv, pleasant onsen. The only complaint is the room that is small and the attic sloping ceiling that risks knocking our heads against.

除了房間小點，其他都OK，歡迎酒水品種很多，梅子酒好好喝；貼心的浴鹽很好用吃，漱口水是我喜歡的牌子，洗髮水和護髮素都超好用，早餐非常好吃，就是品種少了些，信價比絕對可以。