Shiga ili, Japonya İçindeki Kaplıcalı Otelleri

The best onsen hotel i have ever stayed Really really good facilities with free bar and lounge after onsen Just a bit far away from jr station But all the good things make me definitely will book again if i visit this place again

Fantastic 1 night good rest with scenic activities in a large classy hotel! Wonderful sea view from the room. We did the lake cruise (offered with room booking) and visited Enryakuji on the mountain easily with a discount coupon from hotel. Beautiful autumn foliage! Good value with free shuttle and friendly service from Otsu station overall. No good restaurants nearby, better book with dinner options or dine at hotel’s restaurants. Wasn’t crowded in early Dec. A good break from crowded Kyoto.

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

The experience was great. Staff are friendly and nice. Breakfast and dinner provided are sumptuous. They provide shuttle bus services connecting to various JR stations so no need take taxi at all.

I couldn't speak Japanese but I could feel that they are treating every customer seriously. Their greetings and sincere services impressed me. There was a problem with my booking initially, not sure why because I didn't get proper explanation from the hotel and Trip.com, the hotel didn't mention anything however arranged some small surprise when they knew this is an anniversary trip. I tried to upgrade my meal with crab as my wife not quite like beef and fish, they said unavailable so I keep to the original. At the end I got crab, fish and beef that surprises me. I was later received a souvenir from the hotel when they served the dessert. The hotel is busy but I'm not seeing lots of people, may be all of them staying at their rooms. The experience for me was exceptional when I woke up at 6am witness the beautiful sunrise right outside the huge window, and saw an eagle passing by my camera when trying to capture that moment. Later on when I take the free shuttle bus ride to the nearby train station, I saw an eagle again came down and climbed up outside the station. Not sure it means anything, but definitely this is a very spiritual journey for me.

It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay. The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time. The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata! The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub. Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable! Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat! The ryokan also has a souvenir shop if you wish to buy anything back. Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!

酒店位置特別特殊，在村裡裏，就在琵琶湖湖邊有晚餐和早餐，晚餐是當地有名的壽喜鍋，早餐是傳統的飲食，酒店十分乾淨，就是設施陳舊感，公共浴室，户外温泉可以抬頭仰望星空，整層就我們一家住，位置原因人很少，洗手間在屋外有點不方便，服務十分日式熱情十分客氣

Clerks are all very nice, and they have shuttle buses to the JR station. However, foreign tourists with tattoos should note that they cannot use public bathroom, but they will still be charged the service fee of it.

The hotel is convenient for visiting Mt. Ibuki and the restaurant, shopping mall and 7-11 are just minutes away. The breakfast is nice and delicious. However, quite a few families with kids will stay here over the weekend. It is better that the hotel management separate those noisy customers from regular customers who require quite environment.