Shiga ili, Japonya İçindeki Kaplıcalı Otelleri

I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly. The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety. The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽

Very nice. The owner is very nice and helpful. He is able to speak English. Moreover, the private Onsen room is really impressive. Hope I can go next time.

The hotel is convenient for visiting Mt. Ibuki and the restaurant, shopping mall and 7-11 are just minutes away. The breakfast is nice and delicious. However, quite a few families with kids will stay here over the weekend. It is better that the hotel management separate those noisy customers from regular customers who require quite environment.

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

Das Personal war sehr zuvorkommend und hat uns sehr gut betreut. Unser Zimmer war jedoch nicht ganz das was wir erwartet hatten. Die Bilder sahen doch etwas anders aus als das was wir dann erhalten haben. Es roch auch nicht wirklich gut, wir vermuten dass es früher mal ein Raucherzimmer war. Wären wir länger als eine Nacht geblieben, hätten wir reklamiert. Für eine Nacht war es ok. Das Essen war absolute Spitzenklasse, und auch das Servicepersonal war einfach top.

I was thoroughly impressed by the hotel's onsen, which offered a truly relaxing experience. The only downside is its somewhat remote location, making it a bit far from other attractions. However, this is compensated by the superb view from the room, which provides a breathtaking and serene backdrop.

We appreciated that the hotel provides complimentary pick-up and drop-off service to the nearest subway station between 7:00 am and 9:00 pm. Breakfast is served in traditional Japanese style, featuring rice, grilled fish, eggs, and some vegetables. Coffee is not included and must be purchased separately from the hotel’s café. Bedroom: The tatami mats felt slightly dusty, possibly because the room had been vacant for a few days after the last cleaning. There was also a strand of hair on one of the pillows when I lifted the duvet 😅. Although the room was ready, the hotel does not allow check-in before 3:00 pm. Check-out time is 10:00 am, which is earlier compared to many other hotels. We were charged an additional ¥4,000 for a late check-out at 11:00 am (extension of an hour). The in-room onsen was excellent, the water flow was strong and hot enough for cold weather. The bathroom mirror was also spotless. The hotel was quite empty during our stay, so it would be appreciated if management could be more flexible and allow early check-in when rooms are already ready. The check-out time should also be extended to the standard 11:00 am. Not allowing early check-in while also enforcing an early check-out time does not seem very favorable for guests.

Love the overall experience, sunrise view is a bonus, staff are super friendly. However, we booked through trip.com, the price shows online does not include the kid, even we selected the kid at the begining, so we had to pay additional at check out. This is agent's issue, not the resort.

The hotel is wonderful and the food is fantastic. The room is comfortable and feels new. The hotel offer shuttle service to two different train stations. I highly recommend this hotel, I'd love to stay here again.