Hotel Terme Salus

Fantastically rude and aggressive staff. The first time I stayed here a waiter tried to physically shove me out of his way (while I was sat at the table!!!!). I’m not a complainer, but this was so aggressive, I felt I had to report to the manager. Second time I visit, he’s still there (really?), but I manage to avoid him. All is well until its time to leave when I’m presented with a drinks bill that’s full of stuff I didnt have (eg 40 euros of wine I didnt drink). When I say the bill is wrong, they ask me to tell them what I had (like I can remember every bottle of water I had over -l10 days). Anyway, I’m doing my best - even adding of things theyve missed as well as taking off what I hadn’t had. The barman then appears and starts agitating to add things to the bill that weren’t even there in the place. The receptionist and I agree an amount, I pay, and return to the bar to have a coffee with my friends. The barman then appears and starts shouting at me angrily, insisting I have cheated him and saying I can’t “just pay what I want”. Here’s the nub - I dont drink alcohol - so there’s mo doubt in mind the hotal were charging me for things I didnt have. Mistakes happen. But do I have to waste half an hour and then get shouted at ad a consequence? This hotel really needs to start setting some standards for how their staff treat their guests.

Gentile accoglienza Camera pulita Bagno tt in marmo fantastico e pulitissimo Cene eccellenti e servizio ottimo Piscina molto bella, silenziosa e ottimo il servizio dato dal bagnino Ci siamo sentiti coccolati veramente Lo consigliamo.

Prenotato per una serie di 12 inalazione e aerosol, un calvario. Personale assente(ma non e' colpa ma della struttura), i bavagli che si usano ho dovuto andarli a prendere io nella loro lavanderia perche' mancavano, l'assistenza e' pari a 0 zero, devi essere tu a cercarli tra le varie stanze dei massaggi e terapie varie. Tutti i giorni mancano i tubi per gli aerosol (non passano mai a disinfettare quelli usati in precedenza, glielo devi dire quasi a supplicare). Passava la voglia di fare le cure, esperienza termale da dimenticare.. mai piu' in questo posto.