X1741JCneilb
21 Haziran 2024
The staff at this hotel are amazing. They have to be because there are not enough of them, they work extremely hard to compensate for a severe lack of resource. Waiting for drink at the bar is very frustrating, more often than not there was only one person serving and this applies to all the bars. Special mention to Zoe who is amazing! We only stayed for 9 nights, after a week I found the food slightly repetitive. I booked the al a carte at the pool restaurant one evening and had the worse Carbonara I've ever had. The app (menus in Greek) wouldn't let me book any other of the restaurants as we were only staying for 9 nights, min was 11 apparently to permit more than one booking! The hotel has plenty of space to operate a once per week BBQ or beach buffet, just to mix things up a little. It seems like they are cutting corners to provide just enough rather than going the extra mile. This make the hotel a good 4 star, certainly not a 5 star. Pool and beach towel allocation is a joke. Some people were taking 3-4 each and if you arrive in the afternoon there were none available. Why not operate a card system, 1 card person, redeemably when you bring the towels back. Simple. We did have a good holiday, I love the location, the sea was warm, beach beds comfortable and, again the staff amazing.
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