Radisson Blu Resort, Al Hoceima

Now the hotel is 3 years old, so hotel is very modern and nice. All rooms have balcony or small terrace, air conditioning. Every day was room cleaned 🤍. The staff of this hotel are very friendly and nice. There was super SPA in the area of hotel, where was a few people. So after day on the beach it is very good place (if you like less people as we 😊). Food was good, large selection. Fishes was very very good. Every night was animation program, it was fun. Beach was clean, sea was warm, bar was there too. The only downside was Marrocan people. To this hotel arrive 95% Marrocan people. These people don't know how to behave, they get ahead of the queue, they pollute. It's a shame because it's a new hotel and the seats in the dining room... you're afraid to sit on them. That's why you go to eat on time, so it still looks normal 😊. And the boardwalk isn't worth it either. You believe me. Rather go some trip :).

Several factors contributed to making our experience extremely unpleasant: The lines for meals were so lengthy that we often gave up waiting and settled for whatever items were still available. Several items, like cereal, milk, and coffee for breakfast, were not restocked promptly, and they were depleted rapidly. Clean cups and glasses were frequently unavailable, particularly during breakfast. Finding available and clean tables was a challenge. The ones we managed to secure were often dirty, with a significant amount of uneaten food left behind. This is because local patrons tend to take excessive portions to their tables and leave much of it uneaten. The overall cleanliness of the restaurant was appalling. Trash bags were left in the middle of the dining area, and piles of unwashed dishes, cups, and utensils were visible. The establishment is clearly unprepared to accommodate such a high volume of customers simultaneously. Despite their good intentions, the staff lacked proper training for the expected level of service. They merely swiped crumbs off tables using the same paper towel, seemingly unaware that this is inappropriate. Toilet paper was consistently lacking in the rooms, and it was difficult to locate in the pool area restrooms. The staff simply did not replenish it when it ran out. None of the showers in the pool area were operational. Acquiring a child's bed for the room was a significant challenge. It was absent upon our arrival, and we had to request it multiple times. There was a shortage of towels for three people, and replacements were often not provided, even though the used ones had been taken. The infirmary was advertised to be open from 9 to 18, but on the day we required its services, no personnel were present at 15, 16, 17, or 18. When we raised our concerns, their solution was to call for an ambulance. Half of the individuals in our group of eight fell ill with gastroenteritis. Despite our request for three rooms in close proximity to one another, we were scattered across the resort.

Not a good experience. We were advised by an agent that Al Hoceima was a new destination, and Radisson Blu was a new hotel, that we were going to have a good experience but it was totally a disaster. First of all, we were not advised that would take us 3 hours driving to reach the hotel. But, that's ok. Second of all, when we reach out room, it was like the room was not cleaned at all. The towels were new, but the rest...the floor was a mess, we had somebodys plate with food eaten in the mini bar, the carpet was extra dirty. I went to the reception to claim, they told us that someone would clean and, guess what. They just took the plate. I went (again) to the reception and they just asked if I went to change rooms. They did not care at all about my complaint. After that we moved and the room was worst then the first one. The sofa was dirty, there were bugs, hairs of some woren...so, I went to the reception, asked to talk with the manager, I was not able to, but for some reason they took my complain serious. After 30minutes the room was cleaner. Not clean. Cleaner. The dirt was still there, but it had complain 3 times, I was exhausted. The public spaces were also dirty. There is no care about the public spaces. There are stains everywhere. I am not sure is other hotels in the area are the same but I was completely chocked. It is a 5* hotel, not a 1* hotel.

recently stayed at the Radisson Blu, and one of the highlights of my visit was the exceptional animation team. From the moment we arrived, their energy and enthusiasm were infectious, making our stay truly memorable. The team organized a variety of activities throughout the day, ensuring there was something fun and engaging for everyone. Whether it was morning yoga sessions, pool games, or evening entertainment, they delivered each activity with professionalism and a genuine passion for their work. What stood out the most was their ability to connect with guests of all ages. They were fantastic with kids, keeping them entertained and involved in creative games and crafts. As a parent, it was a joy to see my children so happy and engaged. The team also made sure that adults were not left out, offering a range of activities like dance classes, sports tournaments, and themed nights. ✨🫶🏻❤️

Thank you so much for this incredible experience 🙏🏻❤️ they was so gentle and kind 💞🤩 there is a big pool and a really good kids club with all the members we got a lot of memories 😹 they had also a big beach 🏖️ full of rocks for some memories to your experience to al houceima this is your hotel with a big bedroom and a salon you can move with buggies and we don't forget the animation members Aya . Soufiane. Imane . Safouane . Ibtisam . Reda . Aya . Ismael and Jerry thank so much ❤️❤️❤️

It was all good and the activities were exciting the staff was so gentle and the animation was fantastique the hotel was big and the room was excellent the staff personnes Ibtissam ,aya ,reda,safouane , Idriss was gentle the mini disco was so amazing for the kids

The animation team is incredible every activity was perfectly done, the yoga was relaxing and the Tabata was funny, it’s one of the best animation team in Moroco Thanks to ibtissam, Reda, Aya, idriss and safouane And the my sisters had fun in the kids club. Thank you radisson blue for every thing and especially the team animation.

The service was good i liked everything espacially the animation team the activities are very various for kids and parents we danced and watch movies listned to music aqua gym is very special unlike other hotels the kids had enjoyed the kids club i'm very happy about that

I recently had the pleasure of staying at the Radisson Blu Resort in Al Hoceima, and I must say, it was an unforgettable experience! From the moment I arrived, I was captivated by the resort's breathtaking views and beautifully maintained grounds. The scenic beauty of Al Hoceima combined with the resort's elegant architecture creates a perfect getaway ambiance. One of the standout features of my stay was the incredible animation team. They were not only professional and talented but also genuinely enthusiastic and engaging. Their vibrant energy added an extra layer of fun and excitement to my vacation. Whether it was through their lively performances, engaging activities, or just their friendly interactions, the animation team truly made my stay memorable. The variety of activities offered ensured that there was always something enjoyable to do. From morning exercises to evening shows, the animation team kept the atmosphere lively and entertaining. They were excellent at involving guests of all ages, making it a perfect destination for families, couples, and solo travelers alike. The resort itself is impeccably designed, with modern amenities and a touch of local charm. My room was spacious, clean, and offered a spectacular view of the Mediterranean Sea. The dining options were also impressive, with a wide range of delicious dishes that catered to all tastes. In conclusion, the Radisson Blu Resort in Al Hoceima offers a perfect blend of natural beauty, luxurious comfort, and outstanding service. The exceptional animation team deserves special recognition for their hard work and dedication in making every guest feel welcomed and entertained. I highly recommend this resort for anyone looking to experience the best of Al Hoceima.