Hotel Serawa Alicante

Second time staying at Serawa. Staff were extremely helpful and the room had no faults. Will return again.

The hotel is in an ideal.location. the staff is so friendly and helpful.

Excellent hotel, just a little noisy from the road noise, but we were on the 1st floor

Our recent holiday ended at a hotel we chose mainly for its two-bed provision – essential for my teenage daughter and me. Unfortunately, a ********** issue and poor internet caused our preferences to reset. Although this problem didn't originate from the hotel, the staff's handling of the situation was disappointing. They seemed indifferent and offered a complimentary breakfast as an inadequate resolution. While the hotel boasted modern aesthetics and cleanliness, it fell short on noise insulation. Our street-side room was constantly disturbed by city sounds. Additionally, I faced issues connecting to the Wi-Fi, forcing me to rely on my mobile data for work tasks. Despite its cleanliness and style, my experience suggests that this hotel doesn't offer sufficient value for the cost. Better service and a more customer-focused approach can often be found elsewhere in Alicante at a lower price.

Great location to beach area and bars / restaurants. Bed was very comfortable. We had a great stay

Clean, close to the beach, and eco-friendly. I enjoyed my stay and wouldn’t mind staying again.

Nice hotel, nice size room and the food at the hotel was actually really really good . Great chef!!!

A bit of a different hotel in a Great location, focus on sustainibility, which was one of the reason we choose it. Very Nice Breakfast. Only missing a standard for the suitcase

Clean but wouldn't recommend. Parking is not valet and garage is just a local one they send you to. No parking in the street in front to unload luggage. Laundry service was extremely problematic as we specifically said we needed it returned by the next night as we were leaving the following morning. Despite assurances by staff we were waiting for our laundry at the checkout. The staff seems to be one person trying to keep the ship afloat. Go elsewhere if you are looking for four star service. This place barely rates two. I know the rating for hotels is more based on the facility than service but still.....