Pagoda Resorts

Resort is old as it can be seen from the window ac in rooms. Spacious rooms. Food was excellent. Swimming pool is available. Front office is good. Restaurants now having outside state order takers. Toiletries provided and toiets are clean.

We stayed in Haveli - same ***agement as Pagoda. The hotel was good - it's a newer property. They had a package for the Nehru boat race. Overall was a good experience. The hotel is well within the central area - with easy access to the shopping area, transport, beach etc.

This review is written with sense of duty to fellew travelers to the great town of Alleppey. Unless I write this about this place, people would certainly fall for the name and the misleading photos it shows. It is a very dirty hotel and there is no air conditioning in the hotel lobby. We booked two nights , each night cost us $ 42.00. The web booking is a bit tricky, as it started cheap but by the time you clicked "book", it has several tax items and you more or less end up paying for a very dingy room 42 dollars /night, which is in fact worth just 8 dollars per night). The smell from the kitchen is chocking and we had to leave the hotel within the first 30 mins we checked in. The hallways wer very dark and almost dawn of the dead. The room is very depressing and I was mad because a one star hotel could be that misleading to lure tourists into booking a few nights as of it were a real resort hotel. Everything there is dirty and smells terrible. When we left Pagoda Resort in 30 min, I and my husband started checking out other hotels near by. We were lucky enough to finally book 2 nights at Sterling Lake Palace Alleppey. As soon as we arranged a room on the beautiful lake of Starling, we ran back to pagoda to pick up our luggage.We left Pagoda with our charter taxi but we were blocked at the gate. In fact we were running away from a scary dingy place without even asking for a refund. Pagoda Resort fails all marks in Hotel and Tourism expectations. Dirty, smelly, poor accomodation, greedy pricing for low quality acomadation. The gate keeper was very rude to us as soon as we left their hotel in an hour. He knows English. I said " I cant stay in your hotel, we are moving to Starling. Pls open the gate. " Our driver said the same thing in malayalam. But the gate gurde was very rude and stopped us in front of the car. I had to run back to the smelly lobby to ask the ***ager to resolve the issue. I and my husband travelled almost 30 countries, and we have never experienced this before. It has nothing to do with other Indian hotels. we visited north India in 2013, all went well and most hotels we stayed exceeded expectations. But this hotel in Alleppey is a real outliar and it is giving out a very negative message. all staff hired there dont speak English. The place is super run-down and the smell is the worst part that forced us to book another hotel. To sum, we spent a bit over 200 dollars on beautiful graceful all-5 star Starling and I was supposed to end up in Starling Lake Palace Hotel. Pagoda Hotel should not have existed as a hotel in Kerala because everything in karela is decent, gracious, beautiful, nice and unique. I have 50 positive adjetives for the wholsomeness of Kerala, but Pagoda Resort is something else. I am not holding myself in writing this review. When we checked into our new hotel, none ther ( Starling Lake Palace Hotel staff) was surprised to hear our story. I am sure we aere not the first or last couple who ran to Starling Lake

good food. Tea is best. room and bath both outdated. pillows were gross, pillowcovers were clean, so survived. Floor was not very clean. evrything worked though except TV. location is great , near to shopping.