Misafir Kullanıcı
23 Temmuz 2023
Disappointed with the hotel. We stayed as a family in July. We cant fault the staff. They cant do enough for you. All very polite and friendly. Cleaning staff are amazing, came every day and had the rooms spotless (we stayed in one of the cottages). Problem here is the pool. Barely ever any sun-beds available and had to leave one day as there were no sun-beds available. Had to find a grass area to lie down, see photo. Loads of towels left with no one on them. Obnoxious teenagers clearly rammed into hotel rooms, taking all the sunbeds of other hotel guests. There needs to be better management of hotel guest numbers. When staff know its busy it should be made known if you leave your towel longer than an hour it will be removed. Ie Better management of sun-beds, it happens at other hotels. The hotel doesn’t have a big enough pool area for all the guests. It really should have s second pool instead of the un-used. Tennis court area. Its not even a cheap hotel. Also, dont be fooled, its not in Quinta do lago resort area. It’s outside on the main road towards Vale de Lobo. They will tell you its beside the Conrad, its not. Kind of sells itself that its on the resort. You have to walk (10 minutes) along the main road with no footpath to get to Quinta shops. Death trap. Should be a footpath at least we had a car. They have covered parking but that’s mostly taken by the staff. Again this should be for guests only, but seems like no one cares. Overall a disappointing stay, as they say, read the reviews before you book. We will never stay here again. So many other better places to stay so don’t waste your time.
Çevir