Novotel Almaty City Center

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Nice location, staff is very supportive and good breakfast. One disappointment was description for room info indicated as king size bed where in it was actually a queen size.

Right next to the kok tobe sunset view point, downtown location and lots of restaurants and bars and cafes including Starbucks nearby Convenient location, friendly and helpful staff

The pricing was way very high in terms of the type of property. The rooms were very small, and they were not flexible at all in putting the Sofa bed instead of chairs. The breakfast was pathetic. They were not cooperative at all in vegetarian breakfast.

Superb location, Cozy rooms Delicious breakfast. And Starbucks were next to the hotel. It was just like an icing on cake.

Nice hotel, good room service, rooms look bigger in pics, swimming pool has to be paid as an extra

Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided

Slightly overpriced hotel. Rooms are very basic, but good breakfasts! Room is slightly small and dull… Location wise, very strategic. Accessible to many shopping malls and activities.