Misafir Kullanıcı
9 Temmuz 2023
Overall our stay was good, but not perfect.
The room was relatively small, especially the bathroom, but the price for this hotel is definitely lower than many other hotels in the city center, so it’s a good place to stay if you are not planning to spend much time indoors. They also have other options.
Cleaning was good and responsive.
location: also nice and convenient, great 360 view from the rooftop, and rooms with Mountain View.
Breakfast: food was rather good, wide choice of European food with many vegetarian options and some local highlights, but at the peak time there are too few plates and cups for every guest. The dining area is comfortable and spacious.
Front desk: some of the staff were very responsive and polite, but there was an uncomfortable situation, when the keycards stopped working before 12 am, and I had to go back downstairs fix them twice, and I was told that the cards do not work because we have a check out today (?!) ( it was still before 12 and moreover we had a late check out so it shouldn’t have happened that early anyways, even if we had to leave on that day the keys should have been working until we check out). The same with the safe deposit — our password was changed automatically with our belongings stuck inside and we had to wait for master to deal with it. Little things that were quite disturbing.
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