Hotel Cabogata Jardín

酒店很新，位置偏僻，需要開車，沒有什麼客人，周圍沒有餐廳，超市

If I could give 0 I would. When we got there even after 4 emails detailing who would be staying, ie 2 couples, one newly wed and mother and father in law they gave us a family room with interconnecting door. Clearly no good. Ok they changed the rooms but even though we booked luxury rooms they gave the newly weds a small standard room. They made us wait 2 hours for a spare room to be cleaned even though the hotel was empty. Out of politeness we went with it. No point rocking the boat. However, this is supposed to be a 4 star hotel which we have been to twice before with no problems. Food usually very good as its a buffet, but no. On arrival at the restaurant we found a locked door. At reception we were told food had been moved to the Sports Bar. The food was an A4 piece of paper with 3 choices if what I call kids meals. The staff were clearly embarrassed as they said we could have all the chicken nougats and chips that we could eat. This is a 4 star restaurant.??? Upon complaint we were told that there was nothing that could be done. We insisted that the receptionist call her boss which she did. Even though it was at 10 pm she was told to give us our money back and for us to leave. If we stayed we would have to pay for the night. 160 euros. Clearly the owners do not care about it's clientele and would rather palm them off with terrible food and poor service. Do yourself a favour and go somewhere else. AWFUL.

We only stayed for one night prior to going to the airport early next morning. The hotel has a range of facilities, although we only used the indoor pool as the outdoor pools were closed due to very strong winds. Outside bars were also closed leaving only the sports bar as an option for food and drink. However there are several restaurants a short walk away toward the beach. Room was excellent but we thought the charge of 8 euros to park was a bit excessive. Fortunately we got there early and found a space but the only other option was a public car park adjacent to the hotel! hardly what you'd expect from a 'luxury resort hotel'. Receptionist was efficient but a smile and 'have a nice day' wouldn't have gone amiss.

After a pretty hectic couple of months, I decided to book a solo trip to Spain and after some searching, this hotel was the best price. However, I now understand why the hotel was such a low cost and TUI listing the hotel as 4* is laughable. Some aspects of the hotel are lovely (my room was nice and modern and the pool area is really nice) but everything else is bang average. The staff’s downright unpleasantness and hostility to English people is also something that I need to mention. During this week stay I have lost count of the amount of times that I have been completely blanked by members of staff when trying to order food and drink to a point where I’ve had to get up from my table and walk over to the bar area so they physically cannot ignore me. Spanish people, however, are served at their tables and quite clearly treated a lot better. I have worked in customer service roles my whole working life, and know for a fact that it is not difficult to be nice to people - Particularly people like me who are clearly travelling on their own. Another absolutely mental thing that just happened was that a short time before me typing this, I returned to my sun bed after popping to the toilet (I was gone for a max of ten mins.) on my sun bed was a note warning me not to leave my belongings or else the staff have a right to remove them if they are getting in the way of other guests??? Literally all of the beds around me bar one are completely empty!! I have been on a sun bed in the same area all week so the staff know that I get here early and stay here all day, so to receive this note is frankly quite nasty and underhanded. What would you like me to do, wee in the pool??? I have attached photos to this review showing the note as well as the empty beds around me. Overall, weather has been fab and it’s been lovely to have a relaxing break away. I wish, however, that I’d booked the Barcelo next door instead. Do better Cabogata Jardin.

Thank you so much for everything!!! Check in was easy and fast, hotel was lovely’s and the food was superb every single day! We met the F&B manager Oscar who was outstanding on helping us with all our allergies and problems that we had. Once again thanks and we will be back again for sure.

We arrived for a 4 day break having corresponded on numerous occasions by email while booking and first impressions were 'wow' exactly as the website shows & so peaceful.....until the 150+ kids/teens arrived for the balon mano tournament across the road which zero mention was made prior to our arrival On checking into our room (which was beautiful) it became apparent that the noise from the rooms housing these players would be a real issue The whole reception staff were absolutely amazing..had housekeeper take me to the other wing of the hotel away from the noise, showed me a superior family room (twice the size + sofa bed and bigger terrace) and moved us without any hesitation The rooms are beautifully decorated (full refurb last year) very modern & trendy, bathroom tiling looked a little dated but was spotlessly clean and the bath etc were all brand new The public areas and pool terraces are very chic...feels much more upscale than the typical 4* hotel and once the 2 nights had passed that the players were there it was so quiet it felt like we were staying in a private resort The buffet offerings for both breakfast and dinner were fabulous with beautifully presented salads, crostini, desserts etc plus a full selection of meats, chicken & fish dishes plus hot veg/potatoes and at breakfast again, you could want for almost nothing The pool bar wasn't open for the first 2 days (windy weather) so the sports bar was available...very nice but a little sterile & needs more decor to stop voices echoing but the one sporting event I wanted was available! We had the great pleasure to meet - on numerous - the f&b director for both this hotel & the soon to open 5* hotel next door who responded to an issue we had with getting a drink one evening with such professionalism and in a short space of time he became a 'friend'...Oscar, thank you - you know what for! I've sold the hotel's decor & facilities but the simple fact is the staff are what make this property exceptional, all the reception staff, housekeeping, I sadly never got her name but the wonderful lady from Ecuador who served us so well at both bars, the breakfast/dinner waitress staff and, as with Oscar, I have to personally mention Gordon who ran the restaurant with such a professional & welcoming attitude We will return, bringing friends, and will do so without any fear of the enjoyable and relaxing stay we are assured of

The worst hotel ever !!! Where do I start arrived in almeria tui guy was not helpful to coach area coach driver was rude didn't understand cabogata jardin hotel as we didn't know what coach to get anyway thought it will be great at hotel not to worry well only got worse there is no way this is 4 star!! Hotel reception staff so rude waited 3 hours in blistering heat for our room no complimentary drink nothing from them almeria is completely barren!! No where to go unless you spend money in taxis 50 euros upwards anyway the rooms are crap and old omg the aircon was horrendous kept asking could they turn it up or fix it our door in room you needed to be a body builder to open it so old The rooms are red hot and not clean under beds and bathroom slap dash we were the only English in the hotel and didn't have time for us the food was cold and disgusting same every night the waiters were giving the Spanish the free jugs of water and giving us bottled to pay 5 euros for and we were embarrassed when we had to pay for a dinner and had to sort it with hotel manager as we were half board as a waitress carmen who was the one embarrased us and so rude to us the hotel bar was expensive beware they aren't to quick to to serve you either there the sports bar is a joke There is no entertainment!!! Just boring singer nothing for kids we went next door to the barcelo which was fantastic for kids and staff were lovely I did have the option to book there but chose this one and got ripped off spent alot of money here so disappointed and mad with myself I made such an error on this hotel please if you go to almeria book the barcelo instead but avoid almeria altogether if you can especially if you have children no shops nothing to do beach is crap and rocky littered with fags ends and stuff wear footwear as you dont no what you'll step on I have to put my point across save hard working family there money also we booked sea view which wasn't the best either I'm so annoyed about this holiday could of gone so many beautiful places for what we paid please do your research before booking as I sound like a moaner but it takes alot for me to leave a bad review I will be contacting tui about this oh and they take pets l!! No disrespect to animals but come on more like a bnb and that's the level I'd give it.

All was perfect

We had an amazing time! Kids water park was perfect!!