Lloyd Hotel

This hotel will live long in your memory for all the right reasons, it starts before you arrive! They provide a messaging platform asking if you have any special requirements etc. Already you see by their reply that these people want to please. If you want a building that is full of character and history this charming Art Deco structure will tick the boxes with its wonderfully sympathetic decor. If cleanliness is high on your checklist, then no concerns here. Dining room oozing decor and ambience of times of blues music and more relaxed days. Food obviously cooked from scratch to a high standard and breakfast made to order, no dying buffets here, wonderfully fresh pastries cooked on site, perfect. Bar, ultra relaxing, amazing decor to reflect the site's overall ambience and outside terrace for warmer weather. Bedroom full of character with dockside view and full of comfort features and fixtures and fittings that upheld the theme. Very comfortable beds, large shower with rain forest and adaptable heads, supported by quality toiletries. Wonderful. All this 4 star offering would be great, but what makes this hotel stand out are the staff. I have NEVER come across better! If you want bowing and scraping by smartly uniformed, insincere and probably bored staff, this is not for you. What is on offer here are a team of young people who greet you with genuine interest and warmth. You realise straight away that they want you to walk away feeling that they have done everything in their power to make you leave feeling "wow, that was amazing". All the staff we encountered exceeded our expectations. I don't know what their recruitment processes are, please keep on doing it. I speak from vast experience, the ethos in this establishment is definitely customer first, every time, without exception. Add to that a lovely quiet location in the Eastern Docklands, only a 2 min walk to a 10 minute tram ride (no 26) to Central Station. Buy 1, 2 or 3 day tram ticket and tap on entry or same with your credit card for single journey. Thank you Hoxton Lloyd. You hoped my visit would be memorable and it truly was, simply wonderful. You deserve numerous accolades.

Location wasn’t central, but really interesting area and easy to get to Centraal. Design led, beautiful building. Attention to detail and friendly staff. Will be back

Super nice location, off the touristic city center, amazing renovation, super design, nice rooms.Breakfast not really good and expensive, little options for kids; a better quality of coffee would be appreciated. Will visit again anyway.

Very fun, funky retro vibe. The room we had was considered "a biggie" and was a great size for our week long stay. I had let them know we are there to celebrate our anniversary & the was a nice bottle of bubbly waiting in our room. when we arrived. The staff was great at the hotel. The restaurant was OK but the service was very slow.... even by European standards. The overall experience was fantastic though!

Wow! I just moved back to Amsterdam after 2 years, so this hotel/restaurant is new to me. And what a wonderful addition to the city! It's located in a beautiful historical building with stunning rooms, great food, and excellent service. Special thanks to Carolinne for the great care!

Unfortunately, we were charged twice for our meal and drinks. We were fobbed off by the staff and told to call head office rather than just giving us a refund there and then which was strange. After many attempts, calling and emailing no one from head office or the hotel itself has been in contact which has meant they have stolen money from us by knowingly charging twice.

Wonderful stay! We were looked after by the staff at the hotel from the moment we arrived, they were friendly and super helpful to us. We had a surprise room upgrade to the 2 storey piano room! Totally unexpected and very much appreciated, a really beautiful room. Luggage storage was available for us both on arrival and departure, and the reception team were great. My friend was feeling unwell during our stay, and the staff left her a tissue box and some paracetamol in the room which was a truly lovely touch, you wouldn't find that in any other hotel! Although on the map this hotel looks outside the city centre, it's really only a 6-7min tram ride to the main streets and museums, and a 2min walk to the tram stop from the hotel entrance. When we come back to Amsterdam we will definitely stay here again!

We stayed at the lower floor and it was a little noisy so the sleep in the early morning was not that good and the bathroom was really cold, but in an overall it’s a great place! We would choose it again but maybe in a room upstairs to try :)

Nice hotel in a hip work/life area. Good food and drinks, pretty ex-/ interior and lovely staff. Try to avoid the basement rooms - they are not worth the money you are charged for.