Hotel Sebastians

去到恰好前台是講中文的，訂單上説明另付12歐元，交了12歐卻要另再收30歐元，説是政府要求交的税，怎麼解釋沒用，説有問題找攜程，當時中國時間深夜，我到第二天打攜程電話，經過多次溝通，攜程説確實是多收了，直接把30歐折成人民幣退到我的帳號。所以前台有個會説中文的中國人並沒有什麼用，而且態度傲慢；説實話，第二天見的當地前台服務員服務好多了。 另説房間設施：整個酒店小得不能再小，這個可能是當地酒店普遍現象，走道、樓梯、電梯都是僅能一人通行，對長者、帶寶寶都不算方便。我們訂的四人間3100元，平時1000上下，8月份訂可能價格較高，價格貴到離譜但各種設施服務遠遠不能匹配價格。不知攜程上的4.6分是怎麼得的。

2nd time in Amsterdam and I have to say omg. Staff was absolutely on another level. I’ve stayed in 100s of places but the staff at Sebastian’s was probably the best of all. Extremely Helpful, amazingly cheerful, from the minute you check in to the second to check out. Hotel staff Dan and Marleni are the best.

It was good neat & clean with easy to access to central station by walk if u can 10 minutes walk.

Location: While definitely in the center of the city, it's still about a 10 min walk to get to the main central street, Damrak. (Additionally about a 10 min walk to Amsterdam Centraal - so if you have heavy bags, take that into consideration). Also, not any trams / buses in the immediate area. That being said, located in a much more neighborhood (re: quiet) area than a busy tourist / hotel heavy area. If you are a walker, great location. If not, might not be great. Cleanliness: Some hotels in Europe can be highly rated, but grungy. Everything from the bathrooms, to the rooms, to the hallways were always in order and free of dust and grunge. So much so, my wife actually pointed it out to me within the first 10 minutes. Service: Hotel staff is located right at the front door and always there with a hello and more than willing to help. We typically have our room cleaned every other day and the housekeeping staff did an awesome job. Didn't use the bar or sit in the eating area as we mostly ate out. Warning, they don't serve breakfast anymore (due to COVID), but will serve to your room if you make arrangements the night before. Facilities: Overall very well-maintained and clean. The decor is dark colors of purple, red, and black. After the first day, you really don't notice. But color palette is not your typical boring beige on white.

Good hotel Good location Will choose this hotel again next time

Good hotel, everything was good but I feel like the room was a bit tight.

Great location. Very pretty canal street. Easy check in. We had the budget basement room. Still had modern room, robes, nice toiletries and linens. Only problem was the street noise all night. As people came late into the hotel it was very easy to hear. Didn’t sleep well because of noise. But everything else was good

Sebastian's was a lovey, clean hotel, and the staff were great. The breakfast was amazing. We unfortunately had a very bad room (001) located in the basement. The noise from upstairs on the reception and walkway was very bad, and it felt like we were in the janitorial area as lots of cleaning stuff and laundry bags were left on the stairs down to the room. The room was also located by the area for staff coming and going which in the morning felt like someone was coming into our room constantly. The room its self-inside was great, but the location of the room was awful. Great location for getting around Amsterdam and the hotel was very nice and clean etc, just don't stay in a basement room if given!!

The staff here were very welcoming and helpful. Our room was Modern and very clean and only a short walk to many areas of the city we had a great stay here with no complaints.