Sydney Daireler

"5/5 for everything. Fantastic stay at Quest North Sydney over 8 nights. From moment I checked in, the service is excellent by the very helpful and friendly desk check in. My executive suite was perfect in terms of cleanliness, King size bed, Full kitchen facilities and tv/couch set up. Location could not be better if you wish to just be on lower north shore side as can get everything you need around North Sydney, McMahons Point and upwards. The new Metro station is next to the hotel to travel anywhere to central City Centre, the airport or northern west Sydney. Highly recommend staying here and will do so again on next visit to Sydney."

"The apartment had everything we needed and all the furnishings were lovely. However, it was a little dirty when we arrived with dirt on the floors and in the shower and the hair dryer was very sticky. But it was quiet at night, right next to a station and a few restaurants and was comfortable so would stay again."

"Otel, havaalanının T2 terminaline yakın, yürüyerek 15-20 dakikada varılabiliyor. Resepsiyon personeli çok ilgiliydi; Çince iletişim kurmamıza cep telefonu çeviri uygulamasıyla yardımcı oldular. Oda oldukça genişti, balkonu konforlu ve temizdi. Odada mutfak eşyaları, çamaşır makinesi, buzdolabı, ocak, çatal-bıçak ve bardaklar eksiksiz ve temizdi. Her gün 2 şişe ücretsiz su ve kapsül kahve ikramı vardı. Yatak çok rahattı ve her gün oda temizliği titizlikle yapılıyordu. Çıkış sonrası bagaj depolama hizmeti de çok iyiydi. Depozito iadesi e-posta ile bildirildi, genel olarak hizmetleri çok iyiydi. Otelin giriş katında bir restoran da bulunuyor. Arkadaşlarımı da bu otelde kalmaya tavsiye ettim."

"I had a great stay in this studio room. The space was clean, comfortable, and well set up with everything I needed. The bed was very comfortable, and the room was quiet, which made it easy to relax and sleep well."

"Quiet place to sleep and easy to drive around. Offered breakfast could have been a bit more options of sausage and cereal. Good value overall. Btw not sure if I didn’t know how to but couldn’t change the direction of the aircon so it was blowing over me."

"Pros- room was clean as it should be. And hotel is close enough to the city. Room had a power socket next to the bed which was good, as some hotels dont. Cons- Booked here as it was close to city and it said 'parking available' but only after booking I saw in the fine print that they will charge $50 for 1 night of parking and i couldnt cancel as i would have been charged. Their wifi was not working so I called them and they said something like they can look into it tomorrow which was no use for me as I was there 1 night. 1 of the power sockets next to the bed was not working. They take a $200 deposit/bond on top of the booking cost which they give back in a week, but if things like their wifi or power socket doesnt work, shouldnt they be giving you a partial refund of the booking as the room is not 100%??"

"Good location close to where I had to be for working week and to catch up with friends. All went well until my grocery bag that I had left on the kitchen bench next to the coffee/tea was mistaken” for rubbish after it had been in the same place for 7 days. APX followed up with cleaning company and I was to provide a list of what was mistakenly taken . I later received message from APX to provide my banking details for refund to be passed on to a cleaning company. I did not feel comfortable in providing my banking details so just accepted the write off of approx $40 but later realised I had another product Manuka honey that would have pushed the approx cost up to $60 but still not comfortable to provide banking details . All up I’ve learnt not to be lazy and to pack my stuff into a cupboard and that could have prevented this “mistake “. Would I use same location again - yes but will pack everything away ."

"I never disappointed with this hotel’s each time they always go above beyond or exceed guest expectations as they try to accomodate the guests need and want but have to understand this is what u pay for and what u get so do not too kind and suffer the rate and back of house cause they are the one who work really hard abd stressful to finished the task on time and to make a guest have and pleasant and enjoyable stay. I haven’t have a chance to dine in the restaurant but just walk pass and busy but lunch is quiet or steady and the hotel should have an standard opening procedure (SOP) and train the staff with consistency service . Table set up must be straight and parallel or u stahd behind the chair and do it adjust it as this procedure is a lunch concept menu and I know as I used to work with IHG . And i know how strict and tough they are as they eyes for detail mainly in a hall way and restaurant is downstairs like Cortile and ……. So people could see and GM could see everything . Glass and plates need to clear away till he is not see anything from top to bottom. revenue in a restaurant and bar have to be increase daily and upsell skill is a must. The special menus is more expensive than usual but staff need to train how to sell , how to speak and the worse case become and excellent. A supervisor or manger have to attend the meeting every fortnight then monthly and if someone complain will do wkly basic until we resolve a feedback and issue. Include the sale report or even profit and lost statement and to see which departments is ahead in term of low profile but high profit ( cut cost ) with incentive reward program .. Kris and Beau beau ."

"After making payment, I travelled hours down to the hotel, to be told there was no room available. Error in booking date (my fault allegedly) left me without a room and payment already made forfeited. Apparently I had booked it for the night before. I will note that my case notes and 'other requests' were clear in the booking that I was arriving early during the day as I asked for earlier check in (I booked it at night late in the day where early check in would not apply) and it was obvious I had not intended to book it for the previous night. The hotel also never called me to ask where I was or why I had not attended on that night as a courtesy which would have alerted me to the error. The front desk was dismissive of my requests that there was an error and to transfery.booking to today (they had rooms available) and would not even let me speak to management about it as they were too busy and I feel the reception had trouble understanding my english. I found their customer service very poor and not understanding as I had previously stayed at the property and they showed a lack of goodwill for my.circumstances. So I ended up having to travel back home without accommodation. This made me realise that you learn a lot about a hotels customer service when things don't go right and on this occasion I was very disappointed as it was obvious an honest mistake had been made and they showed a complete lack of understanding and wanted me to pay again which I would not on principle. Trip.com tried to assist and I thank them for that."

"Location is good, a 10-15 min drive to the city, bus stops are close-by (5-10min walk) but the Green Square metro stop is a 15-20 min walk. There’s a Coles supermarket just 5 minutes walk away which was very convenient. Restaurants and cafes also nearby. We stayed in a 2 bdrm suite with 2 full bathrooms which was perfect for our family of four. The hotel only provides amenities replenishment on day 3 and there was no cleaning service throughout our 5 night stay which I found a little disappointing. Overall a great stay at Meriton Suites, I would stay there again."