Extended Stay America Suites - Los Angeles - Arcadia

Adriana, the General Manager, was terrific. She has a very welcoming presence. Adriana gave me a great room. It was clean, quiet, and beautiful. I have enjoyed my stay immensely.

All good, clean place, wonderful price. Will book again

這個酒店價格在美國來説很不錯，設施雖然老舊但打掃得乾乾淨淨的，睡的也挺舒服，服務也很好，周圍是華人聚集區吃飯購物都在15分鐘車程之內，下次來還會住在這裏

房間味道特別大，晚上挨着高速公路很吵

衞生一般，環境一般，有許多長居人羣。

為什麼當時定這家酒店，就是因為在西雅圖住的連鎖延時酒店，給我印象非常好，所以到了洛杉磯就毫不猶豫定了這家酒店，但給我的感覺太差了，有時用無語懶表達我自己氣憤。房間比較臟，窗簾也是破舊的，做飯的風扇也是不壞了，換浴巾、要垃圾袋、餐巾紙都要自己去一樓前台要，樓層搞衞生的不會給你們的，後來去前台要一盒餐巾紙，盡然告知沒有已經一個星期了。剛來時不知道，每天垃圾要自己扔到垃圾間，我就放在門口，第一天沒有人收拾，第二天一早就被服務員敲門，很大聲問我，為什麼把垃圾放在門口，真是無語。態度非常惡劣。剛入住酒店時，沒有給我做飯的一套碗，刀具，鍋，我去前台要，一會兒給二個碗，在問他們要鍋，給了鍋，沒有鍋蓋，每次給我都極不情願…由於給了朋友這家酒店地址，給我寄快遞，所以一直忍着沒有換酒店，咬牙堅持住了13天，在不想住這個酒店了。這家酒店還有一個致命問題，酒店Wi-Fi很是不給力，中國的4Ｇ網也很差。

小酒店乾乾淨淨還不錯

Front desk was friendly upon arrival. After check in we went straight to our room where the entire hallway smelled of old cigarettes and barking dogs. It was already 10 pm. We used the restroom, which after flushing became clogged. We had to go downstairs to ask for a plunger. The front desk ask me if we put toilet paper in the toilet. I said yes… confused by the question, and he said yes it will clog fast if you put toilet paper in. I asked where I was supposed to put the used tissue paper? He said the trash can. I’m beside myself. He handed me a plunger where I had to go back upstairs through the musty hall holding a plunger in a plastic bag. I’ve never felt so uncomfortable and grossed out. Terrible stay, bed was uncomfortable, shower was not cleaned well. Overall terrible experience. I would never stay at another one if their hotels again. It was a one night stay for my son’s track meet in Arcadia. Extremely disappointed and dissatisfied with this stay, considering I had to drive 6+ hours each way for the event. Would’ve been nice to have some comfort and piece of mind.

Was waiting for front clerk for over 20 minutes And was noisy? Room smelled bad, didn’t have complementary hygiene? If needed anything regularly that is in room, you had to ask for it?