Red Roof Inn Arcata

Do not stay here if you can avoid it. I rented two room the night of 12/29/21. Both were equally bad -- okay, not actually. Only one had actually poop pieces on the toilet seat. I cleaned it up myself since it was after midnight and I was too exhausted to deal with waiting for hotel staff to clean it and I didn't want my teen boys to be even more disgusted than they were (they are high school exchange students from Europe and I was too embarrassed to tell them about the toilet on top of everything else). The almost worse thing, though, was when I told the staff they just sort of apologized, but didn't offer to comp my room or anything. The other thing is that there's no security inside the hotel. At least one of the exterior doors leading to the first floor hallway has no functioning lock -- anyone can just walk in off the street.

I never expected a national hotel chain to rent rooms loaded with cockroaches. We killed at least six of them. There were only two small towels in the room for two and one was frayed. Security in the hotel was questionable as well. The side doors of the hotel were propped open each time I went out in the morning and night. I closed them myself. The room itself was nice however the roaches were not. I found one crawling into my luggage. The hotel refunded my money for my nights stay without any questions. It appeared that the supervisor knew of the problem and had the look of, not again. My expectation of budget hotels are relatively low. I expect to find clean, safe rooms that are bug free and offer the basics.

We requested a Handicap Room.....doorways so narrow...no wheelchair could get into bathroom..NO GRAB BARS inside bathroom!!....toilet had been missed during last "cleaning".....apparent feces on toilet tank!! Yikes! Sliding glass doors were dirty.....garbage all over "lawn" outside of sliders. Hallways had dirty trays and trash strewn throughout. Access to building wide open from street....and parking lot. Staff busy outside smoking with friends....poor representation ....poorly managed. Outside needs much attention....painting, cleaning, new asphalt...perhaps a bulldozer? Will NEVER stop at another Red Roof!