Four Points by Sheraton Arusha, the Arusha Hotel

Good service and location also good

쉐라톤에서 관리하고 있어서 나쁘지 않지만 가격에 비해선 솔직히 별로입니다

以前就在Arusha喜來登入住，當時的物價還沒這麼高。現在再來，環境依然不錯，但是裝修設施變化不大。同樣的價格，已經沒辦法入住相同的房型［之前非攜程預訂］。酒店早飯不錯，種類多，可選擇多。午飯20美金/位的自助也比以前划算很多。如果後續再來，衹要價格合適，還是會繼續選擇這裏。

我無話可説～無話可説無話可説 環境：無話可説 服務：無話可説 設施：無話可説

We did not spend the night at the hotel but rather went there to meet a friend for lunch. There was parking and free Wi-Fi, and the hotel is conveniently located directly across from the Clock Tower. I loved the decor and especially the veranda, where we got seated. The staff was very kind and accommodating. They offered a buffet lunch featuring various choices for each course, all tastefully presented. Everything was delicious. We greatly enjoyed our leisurely lunch looking out to a beautiful tropical garden.

We chose to stay at this hotel both before and after our safari adventure, with the initial and final days covered by the safari company. Deciding to extend our stay by an additional day was an easy decision, especially considering the seamless experience we had. Remarkably, we didn't have to switch rooms at any point, enjoying the convenience of adjoining rooms overlooking the inviting pool area. The front desk staff deserves commendation for their exceptional service throughout our stay, setting a high standard for hospitality. The rooms themselves surpassed our expectations, boasting a level of quality that exceeded even that of four-star accommodations in the US. Needless to say, we were thoroughly impressed. However, our experience in the bar and restaurant fell short of perfection, which ultimately influenced our rating. On the first day, we encountered an unfortunate incident where our table was taken while we were at the buffet. Despite this hiccup, the culinary offerings were outstanding when ordered off the menu, with prices notably more reasonable compared to the buffet dinner. Breakfast provided a satisfying start to the day. Regrettably, the service in the restaurant was inconsistent, with several instances where we had to actively seek out staff to request the check. This inconsistency in service detracted from the overall experience, prompting us to rate the hotel lower in terms of its full-service capabilities. In summary, while our stay at this hotel was largely enjoyable, particularly thanks to the excellent front desk staff and the quality of the rooms, the inconsistent service in the restaurant and bar prevented us from giving it a higher rating.

We stayed for 6 nights all together and found the staff, all over the hotel, to be exceptional. They constantly had an eye out for anything they could do to make our stay more comfortable, were very warm but not intrusive, and took excellent care of us in the bar and restaurant. This was a perfect soft landing on either side of a Serengeti Safari but also did a few day trips (Arusha National Park, Taranagire, Ngorongoro Crater) from this hotel and found their assistance with our pick up and drop off to be extraordinary. Hotel was spotless, ground beautiful, and beds comfortable.

A jewel in Arusha: plush, green, comfortable and serene. Fantastic ambience, decor and food. Perfectly located for a pit stop onwards to any safari. A fab upscale facility with a gym and a pool. The flora and garden seemed surreal and the attention to detail of decor and interiors is impeccable.

Our stay at the hotel was one of kind, Scola and the reception team were very helpful, always eager to assist. What stood different for us was upon arrival, A Lady came out pushing a cart, joyously greeted us, we were reluctant to her help with luggage but she insisted and said to My wife “A Queen does not Carry Luggage, only Her CROWN” My wife and I loved this statement, changed our day. We thought it would be nice to mention her help to the Manager since we did not have cash to tip when she brought the bags to the room, we came down asked for the Manager and was astonished that The Bell Lady was the one in charge. We do not see this back in our country. The hotel is beautiful and was easy for us to visit places around. Definitely coming back.