Arusha Serena Hotel

這家酒店真心不錯！房間乾淨整潔，設施完備，住着很舒適。服務方面，員工都很熱情，態度特別好，讓人感覺像是回到了家。早餐也豐富，味道可口。周邊交通也便利，整體來説，這次住宿體驗很滿意，下次還會選擇這裏！

房間正常，院落真好

The hotel is very nice with large open spaces, good sized rooms and a range of facilities. But what makes this accommodation special is the staff. We had a brilliant stay which was highlighted by many friendly helpful conversations with the staff. One outstanding member of the extended team is Alan who took my wife and I on a private guided walk around Lake Duluti. I highly recommend everyone take this walk with Alan. We learned about the history of the local area and saw many of the animals you can find near the lake.

We stayed for one night at the Serena hotel at the start of our Tanzanian adventure holiday. The food was excellent in a rustic, colonial restaurant . Massage was done in a separate room by a well-trained masseuse. The gardens were well kept & the drinks on the terrace was a real treat!

We stayed at the Serena hotel for a couple of nights when we first arrived in Tanzania. We arrived late, about 21:30 but were still offered a full 3 course meal in the restaurant. Food was great, we have not had a bad meal anywhere in Tanzania during the whole trip. The grounds and views are really nice. There’s even a 642 metre running loop around the gardens to work off all the food you’ll eat here. The room was nice, spacious, clean and great views across the lake. We only gave 4 stars as the room was a little tired, windows didn’t shut properly, the lock in the patio doors didn’t unlock and the restaurant and bar always tried to make you pay cash. There’s card facilities only at the hotel reception and they seemed put out if asked to pay this way. As we only brought cash for tips (which is expected everywhere) we wanted to keep that separate. The last road to the hotel is a little bumpy to say the least. Our driver joked we would get the ‘African Massage’

Der Preis des Hotels ist absolut über-rissen. Für jede Wasserflasche ausser eine kleine im Zimmer und auch Kaffee nach dem Essen muss man europäische Preise bezahlen. The Price of the hotel is much too high. Even with full board, you have to pay for every water bottle and coffee after lunch or dinner. This never happened to us in Tanzania.