Misafir Kullanıcı
2 Ekim 2021
We booked this hotel for 4 nights in July. We arrived early because our ferry arrives by 6:30. The receptionist was grumpy that "we could have cancelled your reservation because we tried charging your card 3 days ago and it was declined." There was nothing wrong with my card, I even checked just to make sure, and asked the receptionist "Why would you charge my card 3 days before arrival without notice, and if you thought it was declined, why didn't you contact me ?" he grumpily replied: "we have to charge your card in advance in case you don't show up", gesturing upset, as if I had done something very wrong. He then said there would be no rooms available until 13:00. The key raft was just behind him and there were plenty of keys on it, so there were rooms available, just that he was not a friendly person. We left thinking to return at 13:00, but then I thought that I should try find another hotel, why should I stay in a hotel where they treat their guests as if they were expecting some crime to be committed ? After-all, we go on holidays to relax, not to be treated like third class citizens. So I looked up some hotels, found one that I liked and moved there. Centrotel is located in a very shaggy area of Athens. I have no regrets that I left and will definitely not go back.
Çevir