The St. Regis Atlanta

Very nice people and place for my 3-day stay in Atlanta. Feeling the hospitality of the city and people who gave me a lot help especially on some logistics arrangements. Also very convenient place to do some quick shopping.

I live in the area and would offen attend the hotel bar restaurant area for drinks and food with friends, This time i went with my toddler and we sat outside , she made friends with another family and while the adults were chatting the girls were out on the grass and drew on the rocks outside with markers , the manager approached the kids on the situation and when I noticed I called the women manager over to see what was going on , she asked could the kids not draw on the rocks and would we like to have paper brought out for them , I said oh no I’m so sorry and no we won’t need any paper , shortly after with out me asking for it the waitress brings me my tab , again i thought it was weird because i didn’t ask for it , they take it and hold it for a long time finally the manager comes out and says they will be putting a hold on my card for possible damage fees for the rocks , me and the family next to me was so alarmed because this was not mentioned prior to taking my card which I find to very sneaky and rude , immediately i said no it’s washable marker and suggested the manager bring water and soap , to see it’ll wash off the rocks , the manager never apologized she bought a bucket with water and i wiped the marker off which you can see in the video I’m attaching , and she just simply shrugged and said ok well I’ll let my director no .. I have never been so rudely embarrassed and disrespected and mistreated and to not even receive an apology ? Is unacceptable and as you can see in the pictures no marker is to be seen because it easily came right off

I flew in from Chicago to visit my daughter . I booked the High Tea for us at the St Regis hotel in Atlanta. We were both so looking forward to the whole experience. It was very disappointing. Service, when it finally came was ok. The scones were delicious. The sandwiches were mediocre. Not the usual size or the expected presentation for high tea. The dessert was good. You were only aloud to try one flavor of tea. One of the wonderful things about high tea is trying the different flavors of tea. I have had high tea in Europe and in various states. The Drake hotel in Chicago was a wonderful experience for high tea. Overall dissatisfied and disappointed. For what is served- not worth the price. Also expect to wait at least 15 minutes after your scheduled reservation to be seated. Obviousl