Andreaka
19 Mayıs 2024
If I could rate 0, I would. I booked this hotel for my nephew birthday. He really wanted to go to the pool, that is the ONLY reason that I booked this property. Once I arrived at property ready for check in after 4pm, there’s a huge check in sign that states check in is at 3pm. There online hours are incorrect. Also upon my arrival the pool is closed. Once again the ONLY reason why I booked this hotel is because they had an indoor pool.
If the property is under maintenance, it should be mention prior to booking. His entire birthday was ruined just under the misconception that this property had a pool, however it was under maintenance. The staff was not very accommodating with the issue at hand. And dismissed the issue with a very hasty attitude.
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