Best Western Grand Hotel de Bordeaux

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Excellent

Excellent stay in a nice, classical french hotel The arrival was excellent, fantastic first impression The staff, all of them were great : friendly, helpful and realy nice We got a room in the front of the hotel, so be we suffered some street noice the airco was really noisy Just a pity that in a hotel in France, breakfast is industrial baguette and frozen croissants The parking behind the hotel was really great

this was the first night of my visit to Bordeaux and I have to say it was the most uncomnfortable night I have had in a hotel anywhere and I didn't sleep a wink all night!!! The room had an odour of that horrble cleaning fluid they all seem to use, the room was exsessively hot and the bed was so uncomfortable with a worn oput mattress. The room has a "bolt on" bathroom with a step one could trip over in the night and it was very poorly situated. Also there is no Bar or Restaurant but hey do at least tell you that. The only redeeming feature was in the morning the Manager/Patron was most helpful in finding me alternative accomadtion. I have to say though, it severely blighted my trip!!!

Modern, comfortable, well located, and above all amazing staff. Élodie in particular at the front desk was caring and friendly. The bed and pillows were comfortable, and the breakfast spread varied and delicious. Definitely a great choice if you’re looking for a comfortable night.

Premier séjour sur Aurillac pour affaires. L’hôtel est sympathique, plein de charme. Le personnel est accueillant, attentionné et serviable. Petite mention particulière à la personne du soir ! Parking sur l’arrière de l’établissement. Plats montés en chambre au besoin, bien pratique. Chambre propre, ras. Je reviendrai !