The Line Austin

What a terrible experience all around. First, I booked a "lake side" view and got a view of the next building. Second, I was charged $28 a day plus tax for "Amenities". When I called to ask what those where some ignorant chick said "It's like paddle boarding, scooters, you know, every guest gets charged for it", and then she hung up on me. I didn't use the mini fridge, and they didn't even have basic muffins or juice for breakfast so the amenities are BS. The decor is marketing as some hip, eclectic "vide" but its just and old building. The elevator smelled disgusting, and the carpet was so worn out I don't think they've ever changed it.

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.

Everything is good except it doesn’t offer free water

實際付款費用遠高於網上顯示的價格，感覺被欺騙。

Great location close to downtown and Soco. Plenty of great options to eat inside the hotel and in the area. Nice pool and amenities. Great staff. Stay there with my husband for four nights, we had a great time.

Enjoyed food at Grey. Greatvroom service cleaning. Nice pool and Veracruz very good food. Very centralized to all activities wanted to do.

When we first arrived, the property looked unique and fun! But in reality, it’s in desperate need for a deep clean. All the furniture in the lobby is stained, there’s dirty carpet in the elevators. It was strange how low the beds were and that they were a platform. The “dresser” in the closet was a 2 drawer end table that had seen better days. There were drinks and snacks in the room, but no way to weigh to indicate you “purchased” and no price list. The live TV channels never worked. The pool area was nice, the restaurants were good. Overall, I probably wouldn’t stay again.

Liked: location, vibe Disliked: mediocre reception / concierge staff. Acted as if they were doing me a favor but then didn't follow through. Disliked: 1st room location faced Cesar Chavez St- street noise was obnoxious! Sirens and traffic kept me up until 2am. I may as well have been trying to sleep on the sidewalk in NYC. I switched rooms to river side. Disliked: lighting in bathrooms horribly dim Disliked: bars stopped serving at 11pm

I've stayed at the LINE twice, and I really like the creative decor, relative to typical chain hotels. The pool is very pleasant and relaxing (with an adjacent bar) and the view from the restaurant on the 6th floor is great, looking over the river. Rooms and beds are comfortable. Walking distance from much of downtown Austin. My only complaint is that the lighting in the bathroom is a bit dim, but they provide a lighted mirror which helps. Oh, and I'm not a fan of the "resort fee," I'd rather have everything included in the cost. Still, I'd be happy to stay here again when in Austin.