Hotel Riverside

We a family booked one Standard AC room for four days. The room was allotted in the last block. The property is nice with a good swimming pool, but the rooms are not as good as expected but with a stinky smell and the toilet is ok. They don't give brush & tooth paste. I asked for toothpaste for the cost They said that you have to pay & I said ok and finally they told me they don't have any & advised me to get at an outside shop which is a km away. I went with the help of a watchman. I asked them to upgrade the room for which I will pay the extra amount- but they refused and for the first two days most of the rooms are totally vacant. I asked the lady receptionist for the places to visit nearby She said that to inquire with the taxi operator- tax stand which is nearby. The restaurant was good and The food is good. It was raining all four days, They have a solar water heater on the rainy day hot water is not available and I asked for hot water at the reception, they said to collect it from the geyser fitted in the 2nd floor of the block where I stayed. Finally I got the hot water from the 2nd floor corridor for bathing. Very disappointed and the reception people are not very caring about the guests.

bad rooms

Food not good, rooms are clean, room service is very poor.