Villa Lidwina by Nagisa Bali

We stayed at Villa Lidwina for 3 nights and enjoyed the villa. This traditional style villa was very clean and well appointed and spacious with a lovely outdoor area and pool. In a very quiet location so relaxing was easy. Close to great southern beaches and beach clubs.

First think to note is that this review is not on the property it's self but the booking process and property manager. I booked the villa for 2 adults and 3 children via popular booking engine. Agoda. The booking was rejected, why you ask? "The price was too low", yes that was the response. I have no controll over pricing! So anyway, I then went to another booking site Booking .com. they had the villa priced $200 higher for my 6 nights so I booked that with instant confirmation and payment. Moments after booking I get a message saying that as my booking is for 2 adults and 3 kids it's effectively a 4 person rate and one room will be locked for use during our stay. Nowhere on booking .com does it mention anything about this. For the record it does say that 4 people have 2 rooms but it doesn't say my child doesn't count as a person. I found it best that I cancel the booking (for free) and get the refund and look elsewhere. We're not a rich family but we don't try exploit people either. We're happy to pay a fair rate if we're told what we are getting from the outset. But to have a booking cancelled because the price was too low and now this rings bells to me. We're out...