Misafir Kullanıcı
6 Ocak 2024
We booked 3 poolside rooms for an 8 day family holiday. My wife had stayed at the Ananta some years ago, apparently during its glory years and we were confident of a laid back resort atmosphere that our teenage children would enjoy as much as us. Well…..we soon noticed there was a severe lack of maintenance. In fact, we weee told only 50 rooms in the resort were now used and the top 2 floors had basically been abandoned . The rooftop bar is non existent, our showers hardly worked, digital card door lochs needed reprogramming most days, getting pool towels and ice to keep drinks cold ( as the room fridges were set to room temp) was like pulling teeth. The breakfast was a mediocre repetitive buffet for the first half if our stay until after New years when they didn’t even bother and only offered an “al la carte” American or Indonesian “ breakfast . Staff were friendly and doing their best but were usually hard to find. Rarely manning the pool bar, reception desk and late to make rooms up . Rooms have minimal facilities, no extra pillows, mini bar, ice , adapters , we noticed some pool access rooms had stained curtains. Despite the above, we had a great time but it wasn’t because of the standard of accommodation. This place was once great , is in a good location and could be excellent again with some investment and a change of attitude. Presently though , there’s obviously better options
Çevir