Azalaï Hôtel Bamako

This is the third time I have stayed here this year, 1 week each time, and this will be my last time since the experiences are not getting better. The hotel is a little worn, scuffed furniture and halls, hallway carpeting is getting increasingly more stained, the rooms are somewhat clean, desk lamps not working, bathroom door stop broken off but still in a corner. No bathrobe, hairdryer, no iron. The restaurant menu is getting shorter with every visit. Unchanged, the room service takes 1.5 hours at a minimum. The pasta order depends on who the chef is as the same dish turns out very different if ordered the next day.

The hotel is very comfortable and safe. I spent almost two weeks here and I had only a few issues. Buffet breakfast had a lot of options and they even have a Nespresso machine. Lunch was a little bit problematic because as a vegetarian I found almost no options. I had a real hard time with meals as all the dishes were mixed with meat or fish. They make nice pizzas by the pool so I started skipping lunch and waiting until the evening to have a pizza. The rooms are spacious and comfortable. The only problem I had was that in the last 4 days they started randomly cutting off the water supply so I had to guess when I could shower. I am not sure if it was a specific issue but it was very annoying as you could find yourself with no water half way through brushing your teeth or having a shower. Staff were very nice and accommodating. I would return but perhaps eat somewhere else.

first time in this hotel. This is the best hotel in Mali. I checked the other hotels but i did not like them. Here rooms are large, hotel airconditioning is perfect, clean everywhere, food in restaurant very good, free shuttle bus service, ESPECIALLY MR MOUSTAPHA DEMBELE IN RECEPTION PERFECT. He helped me a lot. Especially from Mali to Togo, there is a covid procedure and web site demanded a lot of information. During these transactions, nearly 50 minutes with very big patience, he helped me from heart. I will never forget this. I thank him and Azalai Management a lot. première fois dans cet hôtel. C'est le meilleur hôtel du Mali. J'ai vérifié les autres hôtels mais je ne les ai pas aimés. Ici les chambres sont grandes, la climatisation de l'hôtel est parfaite, propre partout, la nourriture au restaurant très bonne, le service de navette gratuit, SURTOUT MR MOUSTAPHA DEMBELE A L'ACCUEIL PARFAIT. Il m'a beaucoup aidé. Surtout du Mali au Togo, il y a une procédure covid et un site web qui demande beaucoup d'informations. Lors de ces transactions, près de 50 minutes avec une très grande patience, il m'a aidé de tout cœur. Je n'oublierai jamais cela. Je le remercie beaucoup, ainsi qu'Azalai Management.

Hotel calme, seul bémol selon moi est si vous prenez une chambre côté route et que vous êtes sensibles aux bruits cela va etre compliqué. Internet, le petit déjeuner sont tres bien. Ils ont un superbe fondant au chocolat. La prochaine fois je vais prendre chambre cote piscine