Lotus Desaru Beach Resort & Spa

Overall, we had a pleasant stay at Lotus Desaru Beach Resort. The room was spacious, the beach was clean, and the facilities were enjoyable. The staff provided good service throughout our stay. The only thing that could be improved is that some parts of the resort look a little dated, but everything was clean and well maintained. Still a great place for a relaxing getaway.

Great for families. Room is clean but place esp furniture is dated. Note none of the restaurants are air conditioned! So be prepared to dine in humid conditions altho it’s breezy if your chosen restaurant is next to the beach. Service is not the friendliest at front desk. Everything you ask for - extra room key for 2nd guest or towels comes with a price tag of a deposit. It’s transactional hospitality. Spa facial - one of the worst I’ve come across. Products are warm and smell. The therapist fingers stink of onions and garlic. Yukky.

Buffet breakfast variety was sufficient. Cleaning of tables were fast. Reception staff were friendly. Room is aged in need of upgrading. Musky smell, dim lighting, stairs to bed bit shaking. Shower curtain mouldy. No stopper in sink. Left packet of chips on bedroom table and within mins there was an army of tiny ants. Stayed only 1 night. Didnt use any amenities.

The resort has a family atmosphere. Pools, beach, birds, golf etc. Lots of things to do. The staff are friendly and helpful. Overall good stay.

Breakfast sangat sedap, yang lunch try teratai so far pun sama sedap So many facilties kemudahan untuk cust, can see they really prioritize customers.

great food and services. An absolute paradise! The lush tropical gardens and stunning beach views made for a perfect escape. Our room was spotless, stylish, and incredibly comfortable. The infinity pool was a highlight, and the staff went above and beyond to make us feel welcome. Exceptional dining and pure relaxation—we cannot wait to return!

Great beach hotel for a family getaway. Clean rooms, friendly staff, and a beautiful beach just steps away. Perfect place to relax and enjoy quality time with the family. Highly recommended!

Place is huge. Good for family with kids, or even bigger groups, plenty of activities to do within the resort itself. Plenty of ash-tray and rubbish bins around, barely see any litter within compound. Facilities running old, some things in some rooms may not be of a good working condition, ie the wall sockets & aircon.

What a nice beach and resort to have family gathering. Will come back again.