Misafir Kullanıcı
17 Ağustos 2022
Such a terrible experience, firstly we payed for a deluxe room which they then said they don't have only for them to tell us that they dont have a room like this all together, which i feel is alse advertising as the room looked NOTHING like what we booked online. Secondly, the bathroom smelled, there was no space in the bedroom for anyone to walk. The location was loud and noisey. The staff hardly spoke English after again adversting they would be able to communicate, when we paid for our deposit they did not give us a reciept. And someone who was supposed to be cleaning the room left the TV on loud so as soon as we entered the room and put in the keycard, the TV turned on and was playing some Thai soap opera. I would not recommend this hotel to anyone, stay away, i didnt even want to use the safe. They were quick to deduct on the deposit (250 bhat) for the smallest of issues when we checked out. Lastly, I would not have been even writing this review as I never complain, but when I brought these complaints to the front desk they did NOTHING to sort out any of them, and when i told trip.com they communicated with them and had language issues as they cannot speak English. Honestly. Ive been traveling to Bangkok gor a long time and this is THE WORST hotel i have ever been in.
Çevir