Comfort Inn Barboursville Near Huntington Mall Area

Hotel was convenient for my work travels. Staff at hotel was super friendly.

The elevator smelled really bad and the room was just okay. The bottom drawer to the stand in the room kept opening up and wouldn’t stay shut. We almost tripped over it. We had to place our suitcase in front of it in order to keep it shut. The beds were not comfortable. Until checking out the next morning, there was nobody at the front desk to check us out. We had to wait about 20 minutes for someone to appear at the checkout desk

Choice Hotels are not the best. So I knew when I was selecting this, not to have high expectations. HOWEVER, It had some really good ratings, so I thought that maybe this would be a new hotels. I was definitely wrong on that. It is older and it is evident that the owners could care less about the optics. The chair the desk clerks (I don't know the proper title) were using was ridiculously old and used. The material had been rubbed off on half of the darn chair! An office chair is $100 at Staples or Office Depot. You mean to tell me NO ONE can purchase a chair! How cheap is that!?? OUTRAGEOUS. The foyer furniture looks like the 60s and and is very old also--once again, how much does furniture cost that a hotel can't purchase some new furniture for this very small foyer area. The chairs at the tables in the dining area were almost as bad as the office chair, they had the original material rubbed off on the sides. The phone in my room didn't have a cord, I walked downstairs and informed them of that. My room smelled like mold. I DID expect the furniture in the room to be older and it was. Other than that, it was quiet (which I appreciated) and the staff were pleasant, courteous and professional. It just seems their leadership does not care too much for their customers (because of the optics), nor their employees, if they can't get up enough money to buy one office chair. I won't be staying here again.

We had a very good and comfortable stay. The service was a highlight. The room was clean and bed was very comfortable. Value was way above average.

No frills hotel. Everything was satisfactory. Room was clean. Everything here just needs a little update & fixing up. I didn’t notice a bad smell & definitely not any bed bugs that we saw, was worried about other bad reviews. The breakfast was typical. Beds were decently comfortable.

This was clean, the staff was very nice and they had water with lemons which was refreshing. The breakfast was adequate.

Very comfortable bed! Carpet was a little musty and the duvet had a small stain but otherwise it was clean overall. A perfect little 1 night stop. Felt very safe.

I really enjoyed my stay in Barboursville, West Virginia. The staff at the hotel were friendly and the people in the town were very kind and welcoming.

Nice pet friendly, quiet, hotel. Kids played in the pool and it was clean.