Premier Inn Barnstaple

Ideal for exploring the area however the hotel and restaurant are very tired and in desperate need of upgrading and refurbishment. I thought it was poor for a Premier Inn.

This was our second visit, the last being a year ago. We wrote to the company then suggesting the a lick ok paint would improve the experience and give the company a much needed boost Sadly nothing has been done and the building is just as tired as it was last year. The outside areas were very dirty with cigarette ends, paper, used cutlery littering the areas. On a positive note the staff were excellent but are let down by the corporate inaction to the building

Very reasonably priced night stop including breakfast. The staff are super friendly and welcoming. The room was clean and quiet and I had a lovely sleep. The breakfast unusually wasn’t a buffet, you ordered and it comes freshly cooked which is far better. Probably the nicest full English I’ve had with quality sausages and poached eggs done beautifully. Complements to the chef and the rest of the staff.

Outstanding welcome and friendliness took me back. This makes such a difference when away from home whether for business or personal reasons.

The team here are very helpful and informative. The hotel may be a little old but the team clearly work hard to look after it.

Ideally situated with friendly, helpful staff. We were in the annexe, which was ideal for us. Room was slightly tired but more than adequate. The adjoining Table Table pub was the best example of it's kind we visited. The food was lovely and service excellent. Will return

Overall the premises were a bit dated and needed a refurbishment, the Wi-Fi was abysmal, there seemed to be a lack of soundproofing,

This has got to be the worst Premier inn I have stayed in. the room smelled of damp. Reception agreed, and explained it was due to the grass bank outside the window. They did give me a plug in air fresher, which helped a little. Hotel was full so I was unable to change my room. They explained that these rooms were supposed to be upgraded and the damp smell addressed, but was still waiting. I was on my own on Business. I would have have kicked up more of a fuss if I had been with my family. Reception were trying their best and my issue has nothing to do with them. WIFI is poor to non existent. This is the first time I have ever complained regarding Premier Inn.

Turn off your radiator at the wall unless you want to be woken up at 4…5…6…am thinking “what on earth is that sudden bang”. It’s the metal heating up. Tell staff at reception and they will smirk and say “the radiator’s brand new! we are 24 hours!”—and suggest why not come and fully disrupt your sleep and tell us at reception. Some more sympathy wouldn’t go amiss. Otherwise beds are comfy and room is quiet — but tell people about your faulty radiators!