Kanagavelan M
22 Mayıs 2024
Location-wise, this hotel has its pros and cons. It's conveniently close to the airport, but a bit of a GRAb from hotel to the bustling shopping areas and Georgetown. The reception staff, while polite, couldn't accommodate my request for a late checkout at 3 pm, despite the hotel not being at high occupancy. At breakfast, the waiters seemed disinterested in attending to customers, even though the dining area wasn't crowded. The breakfast spread i was one of the widest spread with live station, juices etc but the chef and staff don't engage and neutral to customer wants which was odd for a branded hotel like Amari. On the upside, the rooms, being new, were clean, though if you want a bathtub, you'll need to book a one-bedroom suite. However, the doorman and concierge were exemplary, going above and beyond to assist guests, even helping to check if a shop we were planning to visit would be open when we arrived.
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