Sandos Monaco - Adults Only

First time in Benidorm and love it! This hotel is well situated and within walking distance to the numerous bars, restaurants, town centre shops and the beautiful sandy beach. The hotel offers an affordable all inclusive package which a great meal selection to suit all tastes. All the staff work incredibly hard and it’s generally service with a smile! Judith has an infectious personality and puts on diverse entertainment. She and the rest of the animation team, literally throw themselves into dance and singing, organising competitions and games throughout each day and night. The spa is definitely worth experiencing, it has fire and ice options with spas, saunas and ice pools! We thoroughly enjoyed our stay and would recommend it for couples, families and friends. In fact we met several people who came for a 4 day break. We came for a week and used it as a base to visit places of interest in the morning and relaxed during the rest of the day; then partied into the evening.

Great value and service. Well located for the beach and bars. The entertainment at the hotel is really good with friendly staff. The room is a good size and always cleaned daily. Plenty of choice at the buffet and drinks at the bar. Plenty of space around the pool and no problem getting a lounger. Thoroughly recommended!

The rooms are tired and need a refurb. Select Lounge is ok but very poor selection of snacks and not refilled often enough. Entertainment could be much better. Very few staff. Food is very low standard with little choice. I’ve been here a few times but this will be my last. No longer a 4* in my opinion at best a 3*. We booked select and our room was not even ready when we arrived. Issues with room location were unresolved. Select is not worth the extra cost. Still here now but looking forward to going home. General hotel area is clean and most staff are helpful.

Just a quick review to show our appreciation for the staff at this hotel. We are 4 retired professionals, we go for 5 nights and this is our 7th visit to this hotel. Benidorm has a lot to offer and this hotel is not far away from where you need to be. We have a short break each September and having had 3 years trying other destinations, we were back to this one. Other places just didn't measure up in terms of quality and value. The rooms are comfortable, the food is great and the staff we encountered, were all friendly, helpful and professional. We did not recognise any staff from previous visits except Nicky the Customer Relations Manager. She remembered us and welcomed us back. She is so helpful and busy looking after any welfare needs of guests. A few little niggles that didn't distract from a good break here; We didn't particularly enjoy the Indian restaurant at the sister hotel but that's personal choice. The shower temperature can fluctuate and there's a charge for using the safe. Otherwise a very pleasant stay (again) and I would recommend this hotel. The entertainment is better than it was and you're only a short walk (assuming reasonable mobility) from plenty of bars with tribute bands and so on. Benidorm is not for everyone but still a good, value for money resort. We'll be back...

Fabulous stay at Sandos Monaco. Now my new favourite hotel in Benidorm. Staff are Fabulous, so attentive, pleasant, can't do more for you. From arrival to leaving, everything about my stay here was fantastic! Spotlessly clean, big shout out to all the cleaning and house keeping staff - you do an amazing job! Restaurant and bar staff- so friendly and attentive, they really look after you. Reception staff - top notch, always welcoming, really helpful and want you to have a fantastic stay! Food- brilliant, plentiful and fresh. Fish cooked so beautifully, paella is a highlight for me, fresh fruit, salad, meats just look at pics. As a solo traveller, I felt so welcomed and safe, very important to me. Location is fab, 10.mins to.old town which is my favourite. Spa- I booked a massage and it was great. Staff so professional and caring. 5 star and will be back. Think I need to join the loyalty programme as you have taken over from your sister hotel Benidorm Suites as my favourite. Well done to all and a huge thank you from me!!! Gracias xx

We've just returned from a really lovely break at the Sandos Monaco. The communal areas of the hotel are beautifully maintained and kept spotless. The pool area was lovely, a very restful environment for the most part, broken up by occasional games of water volleyball and the like, which were fun to cheer on! We were very happy with our room, it was clean and well-appointed and had everything we needed including the entirely essential kettle for making tea! The room we booked as a double had two twin beds pushed together - we would have preferred an actual double, but the beds were wider than normal twin beds and so we both still had plenty of space and slept well. Our room overlooked the pool and entertainment area, which meant it was very loud in the evenings while the entertainment was on, however this finished by midnight every single night so absolutely wasn't disruptive to our sleep. The absolute high points for me personally were the hotel staff and the restaurant. The staff were amazing, absolutely nothing was too much trouble for them, and they were polite, professional and cheerful at all times. In particular, Raul, Carlos, Nelly and Debora all went out of their way to help us in different ways. An absolute credit to the hotel in every way. The restaurant was superb. We went all inclusive for the first time, having heard good things about the hotel's provision for dietary needs and were not disappointed. I am gluten intolerant so was, as always, apprehensive before we arrived - I didn't need to be. On our very first night I talked to Raul, the amazing Maitre d', who immediately fetched one of the chefs from the kitchen (Carlos, I think?) to give me a complete guided tour of what was and wasn't safe for me to eat from the food available that night - this was repeated at every meal that I asked for it (a few times I didn't need it as I wanted something I'd had and enjoyed previously). On the first night there was no gluten free dessert available, so Raul provided me with a box of GF chocolate biscuits to take to our room instead and I was delighted! After that, GF chocolate cake was available every day if I wanted it. The food in general was widely varied and beautifully prepared. Different main courses appeared each night throughout the week, there was fresh fruit, salad, cheese, cold meats and yoghurt available at every meal, and everything I tried was fantastic. I felt completely safe eating in the restaurant, and made it to the end of the week without a single gluten reaction, which is almost unprecedented. Overall we were delighted by our stay here, and wouldn't hesitate to book again if revisiting Benidorm in the future. 10/10 !