Misafir Kullanıcı
30 Mayıs 2024
First time going all-inclusive and didn’t have high expectations for this hotel in Benidorm. However, we had an amazing stay and I was pleasantly surprised by the variety and quality of food available. We also booked in for the Indian restaurant, which was well worth a visit. My only observation is that the curries don’t seem as creamy as you would normally find them in the UK. All of the restaurant staff we encountered were extremely friendly and helpful. We were on the 22nd floor, with excellent views. There are two lifts to even floor numbers and two to the odd floors. This system works really well, although there were sometimes a few delays around busy times such as breakfast, which is only to be expected. Our room was really clean and a lovely size. I agree with previous reviewers that you can hear conversations from the adjoining rooms. However, I can’t help wondering if this is because there is no background noise, such as loud music, as the hotel is situated away from the ***** in a quiet location. Either way, it didn’t affect our stay. The reception staff speak fluent English and I found them to be really helpful and knowledgeable. They will also arrange taxis for you, which are reasonably priced. The bar staff (pool and night) didn’t really engage much. I appreciate that their job is to serve people as quickly as possible, but even when it was quiet, they would sometimes just plonk the drinks down in front of you, without so much as an acknowledgement. We tried out a wide range of drinks and the staff would try and make you whatever you wanted. I agree a cocktail menu would be a nice touch, although I personally settled for a Sandos or Piña Colada. The sangria was quite pleasant from the bar also. We visited in May and had no problem with the sun beds. I think the pool is closed until 9am, but we strolled down whenever we were ready. The pool and the surroundings were lovely and clean. Yes, the pool water is cold initially, but your body quickly adjusts. This leads on to my only gripe of the stay. On our last day, there were a group of lads who arrived, who were being really loud and obnoxious. They were playing their own music loudly, to compete with the bar music and singing rather badly also. They also came over to my group of older women and made some rather suggestive comments. They even joked that the hotel ratings would drop to a 2 or 3 star rating, as a result of them being there. It did really change the peace and dynamic of the pool area for the worse. I believe one couple did complain about it, but to no avail. There was a ‘lifeguard’ on duty, but he didn’t seem interested in their behaviour. Either way, the tranquility was destroyed. Would I go again? Yes, but only for a short break that avoided the weekends and potential stag and hen groups. The hotel provides excellent value for money and the pros far outweigh any cons.
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