Fletcher Hotel Restaurant Erica

Good hotel with excellent staff. Rooms and communal area are good quality and have everything you would expect, TV, kettle etc and a good swimming pool Food was good standard as and waiting staff were exceptional, if I was being fussy service was v slow but I had a a group of 20, staff were friendly, helpful and made the stay a good one - strangely the Hotel does not have a bar so you order drinks at the table isolated location if you like that sort of thing

This hotel is definitely not worthy of a 4-star rating: 1. We made a reservation for one room, including our dog. We got a written confirmation that our dog was welcome. Upon arrival however, the receptionist, an older man that hardly speaks English, told us in a rude way the dog was not allowed. When we showed him the written confirmation, he simply stated that there was a policy change after our reservation and that we were called about this one day before our arrival. We politely asked to speak to the manager, who could not be found, after which another employee had to fix the situation. The receptionist hardly gave us a look, acted as if we tried to smuggle our dog in, seemed to be bothered by non-dutch speaking people showing up at this desk (how dare those foreigners come to a hotel!) and never apologized for the miscommunication about the dog policy. 2. ⁠We sent an e-mail to bring the rude behavior and the shabby policy change communication to the attention of the management. They’re response was completely off-topic, not addressing messing up with the policy change, or the rude receptionist, but instead focusing on a minor detail in our e-mail. 3. Something we would normally not complain about, but also not four-star worthy; this hotel also serves mediocre breakfast. Dry baked eggs, watery juice, etc…

Ticks most expectations for a 3-star place. Spacious rooms, good bathroom with separate tub and shower; however water pressure and temperature can fluctuate largely, hence not a very comfortable shower. Many smaller maintenance issues on the furniture and windows too, however none really disturbing (except the water temp). Good Wifi. Friendly reception staff, nice hotel pool with outside terrace, and good and varied 3-star breakfast buffet with some hot dishes and plenty of fruit. (Dinner is another story, see separate - underwhelming - review). Great place for forest walks and also (until late 2024) visiting the Afrika museum. Good bus connection to Nijmegen city (10 mins walk).

Stayed here for one night with a large group visiting Nijmegen. The room was large and comfortable, though it could use some modernization. There was a small balcony offering a very nice view of the outside. I left the window open with the curtains closed overnight to get some colder air in, but wasn't disturbed by either insects or traffic noise. It seems the hotel is in a very calm area. Parking outside was free. The bar and restaurant staff were very pleasant and fast. Our only negative experience was when checking in: this took forever, even though we had booked in advance. I wish the reception staff had been better prepared to receive such a large group, having the keys ready at our arrival.

Via AH spaaractie een voucher gekocht voor een high tea bij een Fletcher Hotel. Actie was; 2 voor de prijs van 1. Een high tea kost bij Fletcher 27,50 pp. Dus voor 27,50 kan je met 2 personen van een high tea genieten. Wat wij kregen voor 2 personen was nog niet eens 27,50 waard. Wij hebben de indruk dat je bij de actie dus minder krijgt. Ik ben naar een andere tafel gelopen die dezelfde hoeveelheid hightea had en ook zij bleken bij navraag het via een actie 2 voor de prijs van 1 te hebben geboekt. Wij konden ons niet voorstellen dat de geserveerde hightea normaal 55 euro zou kosten. Wij voelen ons zwaar belazerd.

Gewoon goed , schone nieuwe kamers alleen ontbijt ruimte te klein . Opdien schaaltjes erg klein is iedere keer leeg en mis bv smeerkaas puntje en brrr dat vieze natte roerei dat is tegenwoordig overal , zo zonde maak ommeletjes dat is temiste lekker , koffie is erg lekker