Camping des Douanes, Berkane Province Yakınlarındaki Oteller

We spent one beautiful week there, people there are very friendly, the entertainment team is so cool. I wanna thank Mounir, Hamza, Oumnia, Maria, Simo1, Simo2, Khalid, Lahcen, Salah, Fouad. Definitely would recommend! It was my first time in Marroco, but I would like to return other time.

Hôtel top service impeccable on a pris pension complète on est reçu comme des rois nourriture midi et soir à la carte très bien servis avec de la couleur du goût et très bien présenté 5 étoiles bravo chef les serveurs aussi vraiment au service des personnels du métier bravo car je suis du métier moi aussi je chef de cuisine, petit déjeuner manque un vrai café expresso si non toute est nickel les chambres spacieuses. Merci encore 5*****

I read some bad reviews about the food of the hotel. After staying for four days I can say that the hotel provided super varied food. The location is superb with the private beach and three large swimming pools. Also nice entertainment in the evening. Too bad the beach has no bar and you have to go back into the hotel for drinks. Our rooms were also taken care of. Good location and close to Marina Saidia where there are nice tents.

This hotel is super good, especially the sea-view room, which faces the sea and blooms in spring. All three meals in the bar are free of charge, and there are more lively bars in the evening. The swimming pool is super large and the environment is really good. It's already good to play without leaving the hotel.

it would be nice, like in so many other instances, to be able to provide a positive critique regarding iberostar saidia. truthfully, the ideal solution would be for the iberostar chain to sell this hotel, as it does not align with the standards i am accustomed to from this very chain. and it's not worth mentioning that this is a matter of culture or country. i regularly choose iberostar hotels multiple times throughout the year, and even just last year, my stay at the iberostar club palmeral in marrakech did not disappoint. unfortunately, with this particular hotel, there are countless reasons to criticize. i cannot award it a single star, because while the reception manages the work volume adequately, when it comes to the restaurant, there are endless lines and a very limited variety of food for a 5-star hotel. there are careless employees, poorly trained staff, lack of attention even in cleaning cutlery, not to mention table cleaning. at the bar, it got to the point where i had to request a new glass after leaving the used one, and even then, they simply rinsed it and returned it. there are countless shortcomings, and compared to other iberostar hotels, there appears to be a lack of supervision over a large part of the staff. the security personnel are rude and poorly trained in their interactions with guests. i cannot recommend, and i cannot endorse an iberostar hotel with such significant flaws. additionally, there is a capacity shortage in the outdoor areas for the number of hotel guests. there are insufficient sunbeds for anyone, and there is also a noticeable shortage in the all-inclusive drink service around the pools; only sweets are available for snacks. regarding the rooms, the bed linen and towels are stained and carry marks from previous use, and there is even an unpleasant sewer odor coming from the bathroom. while there are many more failings that could be enumerated, these are the essential ones for now. a hotel from 2007 that urgently needs remodeling, or to be sold to protect the iberostar brand. if remodeling is the path taken, it is imperative to hire effective management, as there are many instances where it is lacking