JGA042
28 Temmuz 2024
After trying to get in touch with Hotel Management we see no other option to post here. Our complain is nearly endless here are the main topics: - Room for booked for 3 persons, we got towels, shampoo etc. for 2 persons only. - Aircondition not working - Swimming pool not open Sunday morning @ 9,40 despite it should open @ 8.00. - "Free" minibar only equiped with water and juice, if you call it a bar it shall include wine, beer, snacks. Free water is normal in hotels and not part of free minibar. - Restaurant menu, service and price level not to our expectation, we have never been in hotel were it cost extra to get fried egg or pancakes for breakfast. - No room service menu so we could call for the missing items in so called minibar. - At least 2 of the staff acted more as comedian than their actual job, we came for high class discrete service not for jokes and clowns. - In the 2 days we didn't see any kind of management on site, no one asked how is your stay, how is the food.
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