TOP EMBRACE Hotel Grenzfall Berlin-Mitte

good connection to main station, reasonable restaurant, quiet

The worst hotel I have ever dealt with. I have stayed at literally hundreds of hotels in over 30 countries, and this is THE WORST! Greedy management and completely unfair business practices, in partnership with the booking agency. This hotel will take advantage of any opportunity, even a mistake by the booking agency, to separate you from your money. HORRIBLE!

A lovely oasis in the big city. I chose a room on the garden side and from the room I saw mostly trees and the garden. I heard very little traffic noise. The room was large enough and the bed comfortable. The decor was seafoam green, notably the linoleum floor. The staff were helpful and friendly. The garden is a delight, complete with ponds and little half-hidden places to sit. I would give this place six stars if I could, and I look forward to visiting again next time I need to be in the center of Berlin.

We booked this hotel last minute we were stranded in Berlin after problems with the trains. The hotel is very basic & quite far from the main train station. There were no tea or coffee making facilities in the room & it resembled a hospital room, very bare. Positives were that it was a good sized room & had a good shower. We paid quite a lot of money for one night in this hotel but were disappointed.

Hotel is within two minutes of the Berlin Wall, which was convenient. However, as seen by other reviews, the wi-fi did not work --- at least above the second floor. Reported it to the front desk twice and was told that they would "report it". Had to sit in the hotel lobby if we wanted wi-fi. Very disappointing and felt a refund of some type should have been issued.

The hotel is well located, just a 2 min. walk to the Wall Memorial and close to other landmarks. Our rooms were confortable and clean enough. Mattresses are firm. All in all, a good value for your money IF you're not dependable on Wifi, as we were. Wifi was non-existent during our 48 hr. stay, except at 3 AM. Their net has no password, so probably the whole neighbourhood uses it. It was impossible to connect when we most needed it! We complained, but to no avail. This is an unacceptable detail for the rate we paid.

Ruhiges und sauberes Hotel. Mein Zimmer befand sich zur Hofseite und wahr sehr ruhig. Gute Anbindungsmöglichkeiten vorhanden. Empfangspersonal freundlich und hilfsbereit. Das Zimmer war sauber aber wirkte sehr steril. Ich gehe davon aus, dass sich die Zimmer im Sommer sehr stark aufheizen werden. Kleine Reparaturen wären nötig z.B Halterung des Duschkopfes ist total lose.

Saubere, zweckmäßige Zimmer und nettes Personal. Die bodengleiche Dusche ist gut, aber dass es nur einen Duschvorhang gibt, ist ein Nachteil. Eine Duschkabine, oder zumindest eine Glasabtrennung wäre schön.

Wunderschöne Zimmer, freundliches und aufmerksames Personal, herzliche Atmosphäre schon beim einchecken. Wir haben uns auf unserer Reise als Team mit 18 Personen sehr wohl gefühlt und werden unseren nächsten Besuch wieder hier planen.