Best Western Citadelle Besancon

Stayed in a classic room with a ‘Queensize bed’. The bed was alright, but definitely smaller than our 1.6m wide bed at home. The room was basic and clean. One of the towels was full of holes. (See pictures) Breakfast was a bit simple for €15,- pp, refilling took long, but it was still tasty. Friendly staff Overall a ’so so’ experience, could be worse, could be better.

Excellent hotel situated near to the Citadel and local restaurants. 5 min walk from the nearest tram stop. Reception staff (fluent in English) were welcoming and helpful. Breakfast buffet was great, French pastries, yoghurts, juices and hot drinks available. There is the main building where I stayed and an annex where some colleaues stayed...the annex has a seperate entrance next to the entrance gates and is right by the road and my colleague was woked at 5am by a rubbish lorry outside. No such problem in the main building where I was so would recommend staying in the main building if you can.

Great location, easy to find by car with the advantage of pre-bookable car parking. On the edge of the old town so perfect for walking to local restaurants, sites and shops. Also very easy walking distance up to the Cathedral and Citadelle. Reception staff were very helpful with maps and directions on check-in. Breakfast was excellent, a large well stocked buffet in a large spacious restaurant.

Secure bike storage, clean rooms, very friendly and helpful receptionist at check in (afternoon of 15th May), water dispenser in reception… all making it great for a bike stopover. Very well located for a visit to citadel and for EV6 bike path too. Only downside was that the rooms are on the dark side at night - no central ceiling light.

It is our 2nd time in a Boutique Hotel, and 2nd time in a Villa turn to a Hotel. It is very charming, the Hotel Lobby is very inviting really so lovely. Unfortunately we just stay one night but we will definitely coming back. A very lovely , charming and friendly receptionist Klervie. The room we had is beautiful. The toilet and bath is spacious enough. Every thing that a guest needs is in a room safe, aircon, Nespresso minus GoergenClooney :). Only one thing though maybe more english and german chanel it was only Cnn. But overall is a must see and check-in Hotel you will not be dissapointed. Note: Parking need to be Reserve! If you don‘t get one Besacon is big enough to park your car.

This property has everything one needs for a short stay. The interior is very cosy and homy. Room was well equipped and bathroom was brand new. Bed was very comfortable too. We've had a nice rest at night. Everything is very clean and well thought through. Breakfast was delivered to our room on time and in an organised manner. Pierre and Klervie at the reception were brilliant and went out of their way to help us with everything we needed. They have even helped to carry our bags to the room (we were moving and the car was full of bags that needed to be transported into the room). This was very sweet and kind of them. Furthermore, they were very polite and friendly. Excellent job. Excellent reception and first impression of the hotel. Management is lucky to have both of them. I've stayed in many hotels and this is not something normal to happen even in high-end properties. There is no restaurant in the hotel, but many nice places around. Easy to find something to eat. Highly recommend.