Best Western Plus Bessemer Hotel Suites

Well I had a tree fell that knocked my power out so I’ve been there since Thursday of last week the staff has been wonderful and very much concerned especially Toya I think that’s her name . She’s there in the evening.

The room was clean. The evening clerk walked by three times talking on a cell phone. The tv didn't work because the cable had been cut. There was no phone in the room. The morning clerk was hateful and incompetent, had to call the supervisor to find out how to credit our card because we refuse to stay for the second night. The egg patties and the biscuits and gravy were flavorless. The orange juice was warm. We left and went to another hotel.

Rooms were clean. The front desk (Latoya) lady was very nice and helpful!! Loved the coffee and juice bar being open all night and the bottled water as well! Overall an excellent experience.

It was people with loud music inside the hotel. People smoking in the hallways. Pet feces on the sideway where guests enter. The elevator needs to be serviced, it so slow and seems to have gotten stuck at one point. I will not book here again.

Latoya, the front desk staff, made the stay wonderful! She was very kind and ALWAYS eager to assist! She's the reason is stay again

Nice property. Conveniently located. Room was nice and bed was comfortable. Breakfast was excellent. Wi-fi was good. Dining options within walking distance.

The bed was very comfortable. Bathroom was dated but clean. Breakfast was great!! Good, hot choices. Great coffee options. Delicious! Staff was very friendly and helpful.

The staff was very friendly, courteous, and joyful. My check in was great as was check out. The room was very clean and nicely maintained, although the sink handle was a little loose. Breakfast was very good. I love that they had small pitchers of sugar-free syrup for the waffles. I would definitely stay here again.

The staff was extremly helpful and kind. The room was clean and the beds were so comfotable. Breakfast was very good