KEBUN ANGGUR UV BINJAI, Binjai Yakınlarındaki Oteller

We only stayed at this hotel because we were attending a wedding reception being held there. I have stayed in more than 150 hotels around the world and for the first time I was required to pay a refundable deposit for a remote control for the A/C. The bathroom is exceedingly tiny. My cat couldn't swing a cat in it. There was no hot water at 5:00pm after we had travelled 5 hours to get there and really needed to freshen up. On our way to dinner, I asked at reception about this and was told that due to ”technical problems” we could only have hot water from 6 - 8AM and from 6 - 8PM. I explained that I did not know about this. The receptionist then showed me a document that I had not seen nor been shown when checking in that explained the situation. I suggested that guests should be informed about this when checking in. Miraculously, the 'technical problems' were resolved the following morning. The staff were not aware of what was happening at the property. We asked if there was live music. The receptionist directed us to two venues on the property, but each was closed. Only the disco was open. The food in the restaurant was mediocre at best. They try to do this barbeque thing at the table, but it fails to deliver. There were plenty of plates, cups, glasses and so on, but only one spoon. There's no light above the cabinet where you make tea or prepare snacks etc. The light above the makeup / grooming mirror was not working. They clearly don't check that everything is working when they clean the rooms. The furniture, carpets, cabinetry, wall coverings etc are very dated. However, the bed was comfortable and the wall covering behind the bed was relatively new. There's no safe in the room. I know that safes are expense and there are always technical problems, but pretty much every property that says it's 4-star has a room safe. The worst part from a safety perspective is that the elevator doors close within a very short time. I injured my arm as the door closed on me within 5 or so seconds and hit me quite hard. A petite granny could have been seriously injured. No-one seems to care. It's an obvious problem and should have been fixed. The restaurant did not stock beer or wine or any other alcoholic beverage. It's a property that management doesn't seem to care about. The staff are helpful, willing, courteous and respectful, but not properly trained. This is a sign that management or ownership doesn't give a toss.

Since we was from kualanamu airport, this hotel is very convenient for us, we using railink which is the stasion is on 2nd floor, we just used lift to the hotel on 3rd floor. And we were going to Rantau Prapat using Sri bilah train which the stasion just below. What a suitable hotel, isn't it? They also have freezer if we need to store meal. And u can borrow hairdryer if u need it. One things that i regret is, Now they dont have compliment instant noodle in the room. Overall, the hotel is good. We like it.

When I arrived at the hotel, it looks fine and all but the moment I enter my room. It smells terrible, then I checked the bathroom to find the source, unfortunately they didn't clean it properly and because I smell pee, and it wasn't the source of smell I tried to find. I turn the sink on and there's some squirt from the pipe and it speayed right to me, not so much but it bothers for sure. There is only one power socket to charge your devices. Aircons in the corridor is colder than the room. The receptionists are not nice. The security looks like a thug. Far from town central. Luckily they have the supermarket to keep them alive.

I arrived early morning and requested for an early check in. By then a lot of guests were checking out, and I was assigned a room at around 11.30 am which was good, especially when i was just coming from an early morning flight The breakfast was so so, not so good given the price of the room

Clean Room, Easy access, Excellent Service, comfortable, nice experience...good job..Like this Hotel Next Trip stay in Hotel I hope next get me other greatfully experience for Working Vacation or Family Trip.

actually i didn't expect more than this hotel,and it seems that this hotel didn't expect much either.the position of the hotel is indeed being a central city,but the surrounding environment is indeed surrounded by residents'homes. i stayed in a studio type room 16 which was the biggest type when viewed from the application where i booked,but it turned out that the size of the room was still relatively narrow. the bathroom in the room is also very narrow and the positioning of the curtain for bathing even makes the bathroom narrower. The hallway to the room also has no air conditioning and no lift while my room is on the 3rd floor so it can imagine a mix between tired and hot during going to the room. Another thing I would like to discuss is breakfast in the morning with frozen food, so the hotel provides a freezer containing frozen food bottled and we chose our breakfast directly. After that the clerk will cook it with micowave. this is my first time staying in a hotel with such a breakfast system. i don't know if this kind of system is good or not,but this system makes me feel that this hotel is indeed allocated for “emergency” travelers who want to be practical and fast. Fortunately the reception and the hotel staff including the security guard were so friendly that at least there was one good little thing I could praise from this hotel.

Hotel located at decent area, with food surrounding the area. Pros: 1. Great housekeeping and front desk team 2. Staff in this hotel is definitely the highlights 3. They provide WhatsApp number for any request 4. Newly renovated is decently furnished for the price Cons: 1. Shower pressure is extremely weak, and they can't increase it, no matter how you adjust it and even getting engineering to look into it. 2. Facilities is not renovated, i.e swimming pool area. 3. Other guest is a nightmare (part 1) they smoke at the swimming pool area, then proceed to throw cigarette butts and spit into the swimming pool. Treating it like their waste pool. Secondly guest is wearing their full clothing and jump into the swimming pool. What a joke.. 4. Other guest (part 2) inconsiderate guest who is extremely noisy, and kept moving furniture thru out the night 4am and morning 8am, not to mention, they smoke in the non smoking room and the smell gets thru my room, due to shared ventilation. 1mil rupiah fine is too little!! Some suggestions, have a exit direct to swimming pool, instead of going thru smoking room at level 2. Perhaps put non Indonesian couple on the same floor, instead of mixing them with other unruly guest. Have a guard to control people in swimming pool to ensure pool rules is enforced, knowing Indonesian guest have 0 education on following rules.

Looks grand hotel from Marriot… but - not helpful although we are their group members… but to the politic figures also staying there special treatment… - I just request away from noise but they intentionally subject me to more noises. STRESSED!!!! - the bed are small. - the toilet only overhead shower. - no shaver and no comb… - the fridge not cold… - the breakfast food so…so… food not hot and are hard… food not replenish immediately… the only nice food is the Lontong Medan… - the bar serve margarita was bad… For me, I will skip this hotel where possible… unless there are no more better hotel…

I was staying here for my business trip. The Wifi connection supported me a lot while I was having online meetings. This service apartment is fully furnished. They got a spacious bedroom. The staff service was amazing and very helpful. Located in the center of medan, make it easy to get everywhere for my business trip. Highly recommended serviced apartment in Medan.