Grand Bohemian Hotel Mountain Brook, Autograph Collection

5/5 stars! I've had the pleasure of experiencing Brooks' exceptional valet work, and I must say, he truly sets the standard. His attention to detail is impressive, and his dedication to ensuring every vehicle is immaculate is unparalleled. Brooks' hard work and commitment to excellence shine through in every interaction. Highly recommend!

Brooks was great and very helpful for my arrival. He assisted with parking, finding my room, unloading my things, and food recommendations. The room was very nice. The complimentary snacks in the room were a perfect little treat. Will definitely stay here again.

My husband and I stayed on property recently and we were very impressed. We were treated like royalty from the first second we set foot on the property from the valet to the front desk. Every single employee we came in contact with went above and beyond for us. The most impressive however was a housekeeping employee named Dan. He came chasing after us (from the 3rd floor) as we were about to drive away after we checked out. I forgot my watch which was still charging in the wall. I was so thankful and couldn't believe that he was willing to run downstairs and come looking for us. I am beyond grateful to this gentleman. I have forgotten items before in hotel room such as glasses, chargers, etc. All of which get turned into lost and found and if you want them back you either have to come back and pick it up or pay to have it mailed to you. Dan is a very thoughtful and dedicated employee who should be commended. This hotel obviously knows how to hire the best employees. Thank you for making our stay so enjoyable.