The Crown Hotel

還是不錯的

When deciding where to hold our Wedding Reception, we didn't need to look further than the team at The Crown Hotel. From the very first meeting, Laura filled us with the confidence that almost anything is possible. The best part of the experience was that Laura asked us what we wanted or expected and then advised the best options, leaving the final decisions with us. We felt in control. Regular catchups by email, calls and face-to-face meetings meant that we were always updated as the date approached. We had many moving parts to consider and orchestrate; from a String Quartet in the Garden with welcome drinks and Canopés, then cutting the cake and speeches, followed by Secret Singing Waiters, a buffet, a Saxophonist, Bongo Dave, a photobooth, chocolate fountain and a great DJ. This is where Laura and Robert really came into their own. Robert did a fantastic job of announcing each part of the evening, from our arrival to speeches and everything else. Managing their team of Lauren, Jess and Tabitha (all stars on the evening) meant that the evening flowed without interruption. With confidence in this team, we felt that we could simply enjoy the evening just like anyone else. Do not hesitate to book your event at this venue. We also loved staying at the Hotel, as did our guests.

We received quite careless, lackadaisical and off-hand service today. The staff kept us waiting at the bar to place our order, as were gossiping. On the first day of frosty weather, we sat in armchairs in what turned out to be a cold area, so asked if the radiator could be turned on. Answer ‘they probably aren’t working to be honest’. They were elsewhere, we noticed afterwards. We asked someone else if the door into the area from the kitchen could stay closed as it was so draughty. We were dismissed with ‘it’s a fire door and needs to stay open for us to access regularly anyway.’ Nonsense, of course, as it was an old wooden and glass one and a fire door should be kept shut. The drinks and snacks were good enough but having driven for 50 mins to get there as a half-way point to meet, we won’t bother again. Had there been anyone who enquired about our experience or who looked senior enough to chat it through with, we would have. An unpleasant culture to experience.

Birthday lunch treat: Service disappointing - food great. Grubby menus. No prior warning of items unavailable. Only told when ordering. 1 Desert & 2 coffees hadn’t arrived after 10minute wait. Paid the bill and left! So disappointed at the lack of interest in us as customers

This is a lovely hotel in the middle of historic Blandford Forum . Rooms are super clean Staff friendly, Food looked good but we didn’t eat in the restaurant. Bar very good but if you give a free drink token out to hotel guests on arrival just let them have any drink ( obvs single spirit) . I wanted a Guinness which wasn’t part of the offer as only local drinks allowed. I gave my token to a local who was very grateful. Linen superb and you know when a hotel looks at the small detail as the pillows were great. Nothing worse than a rubbish polyester pillow. We had a twin room as staying with my son and it was large and had everything you needed. Only issue are the old sash windows as they bang in the night. It was only in the morning I noticed pegs in the windows to stop the banging and one was missing.

Second visit to this hotel. Would we come here again...absolutely. Hotel is full of character, has great staff and an aura of professionalism throughout our stay. Rooms are very comfortable and clean with no two the same. Really great experience.