Red Roof Inn Columbus Northeast - Westerville

The front desk staff was very friendly and super helpful. They assisted me with anything I asked. The room was very clean.

The place was in need of updating. I chose it for price, and you get what you pay for. The beds were comfortable. We expected some sort of breakfast but there was only one pot of coffee. Yes, I would stay there again, but don't expect too much.

Nothing special. I had reserved a Superior room that I thought would have a desk and I assumed would have coffee in the room. Well No

No housekeeping! When asked they said it was everyday and no one ever came. Since there was no room service we had to go to the front every day and ask for new towels and wait 20 mins for them. Staff at the front desk were rude, the lady kept rolling her eyes at me and no one was ever at the desk so we had to keep calling the phone number. When my husband first got there they made him wait outside in the freezing cold because his name wasn't on the reservation when I said I was on my way. I know it's a cheap hotel and you definitely get what you pay for. I tried to give it the benefit of the doubt but it was really ridiculous service. Me, nor my family or friends will ever be coming here again.

THEY HOTEL HAD ROACHES CRAWLING ON THE BED. THE FIRST ROOM 119 I HAD TO SHOULDER BUMP LIKE A FOOTBALL PLAYER JUST TO GET IN AND FOUND A ROACH. THEY SWITCH ME TO ANOTHER ROOM AND WAS ANOTHER ROACH AND WATERSPOT AND MOLD ON THE CEILING OVER THE BED. NOT HAPPY AT ALL!!

The room I was given,was not the room I reserved. It did not have all the amenities{safety bars in shower,etc.},but it was not worth complaining about because they were all priced the same.

only good thing was availibilty on short notice. matress and pillows were not at all comfortable.Pillows were small and matress was very hard. Person or persons inthe adjoining room were very noisy.

We booked a hotel at the last minute at 12am during a 10 hour drive trip. Check in took 10 mins and we were on our way to the room to sleep before we got on the road again in the morning. Nothing fancy about the room and it was worn down but fine to sleep in for the night.

I liked staying at the Red Roof because competing hotels there are way too expensive. Even though Red Roof is a cheap hotel, there are some bare minimums that were missing. The place has several rooms, but only 1 ice machine and it was broken. The television did not work. The floor was absolutely filthy (my white socks were black within minutes). The parking lot smelled like **** throughout the evening. The room was in disrepair, and the tub faucet runs all night. Again, not expecting a high end experience, but the bare minimums were missing.