Americas Best Value Inn & Suites Bluffton

There are few options for lodging in Bluffton, IN and this one should not be on your list. This inn charged competitive prices and was worth far less. No breakfast was advertised and none was provided. Simply said, the room was dirty, the hotel poorly staffed, and should be avoided. Upon arrival, the front desk is unmanned and you press a button for assistance. Eventually a person arrives and collects your credit card and provides the key. Upon opening the door to the room, all looked ok, but quickly after occupancy the problems became evident. A pile of dirt in the corner of the bathtub and the adjoining wall; very old dirt on top of the wall mounted hair dryer (see pictures); a clean toilet seat and top, but dirty toilet sides and bottom; stains on the clean sheets, (one that looked like dried blood); more than a dozen dead bugs in the toilet room exhaust fan light fixture; the infra-red heat lamp in the bathroom having been replaced with a convention flood light--bright but no projected heat. On the positive side, the mattress was comfortable and the HVAC worked. If you can't find a better place in Bluffton, stay in a nearby city where you can find a hotel with effective management and clean accommodations.

This place is run by foreigners. The service is horrible. Don't stay at this place! Berne, Indiana is just a short distance, and they have a nice, locally-owned motel. Even if you need extra towels, they gripe. The breakfast is a joke. This place has changed for the worse since it was purchased. What a shame!

No one at desk. Had to ring bell and wait. No one was ever at the desk. Part of a safety feature is someone manning the door/lobby area. Room had a funny smell and was dated. No lighting in parking area. Train in back busy road in front not a quiet stay. Breakfast was very minimal.