Pros: the room was adequate and typical for a hotel of this class. It was clean and comfortable. The courtyard was beautiful, with plants and palm trees and foliage. The breakfast was awesome, with lots of choices. The staff at breakfast did a great job.
Cons: The pool is NOT heated as the website claims. This is January, the time to heat it, and the water was cold. Also, there are signs saying it's open until 10 PM, but there were no lights and it was pitch black. The front desk lady claimed they don't light it for the privacy of guests, but this is Florida and there are lizards and other creatures around, not to mention it's dangerous to swim in the dark. Also, she was rude to my cousin when my cousin pointed out there were lights in the pool that could be turned on. She was very difficult to understand at check in. Her co worker was playing on her phone and didn't seem to want to give my cousin an extra towel. They need to train their staff better.
Çevir