Misafir Kullanıcı
17 Nisan 2022
Upon entering our room, it had a funky smell due to it being not cleaned or maintained for a long time. You can clearly see the dirt around the corners and feel the dust on the floor. The toilet was dirty with the bidet broken. There were no basic toiletries. We have to ask a towel which they have only one available (we followed up the second towel a day after). All of these give us the impression of indifference and unpreparedness towards the necessities of their guests. More worryingly, we suspect that the bed is filled with bed fleas/bugs since my partner had increasingly suffered bites as the days go by (we stayed for 3 nights). It is such a shame considering the positive reviews we have read online before and at the beginning of the pandemic. Unfortunately, it seems Chillax has been "abandoned" and lost its credibility as one of the best hostels in Boracay.
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